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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 17,931 reviews
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones you could ever get I love the noise cancellation you will not hear a thing on full volume and the bass on the headphones especially my favorite super comfortable with the head piece and light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Air Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds perfectly they do not bother you in addition to the comfort they have, from the bed the room the gym in a bus the transparency of the sound an excellent quality is worth having one of these. You never doubt your best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purpose intended for use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit around ear with option for noise reduction or ability to hear ambient sounds. Plan on using for travel, ebooks and music. Will continue to use air pod pro for gym and walking due to size of pro max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super satisfied with my purchase. I just recently traveled to Europe and these headphones were a lifesaver for my trip. They made the long plane ride enjoyable and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just doing this for the chance to win $400 from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gift has been one of the best things I could've purchased for my brother. He loves it for studying and recommends it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing, these are the best headphones that I ever purchase. The service at Best Buy was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved these! I got them for my boyfriend and he loved them! Great sound and tune but also fits very comfortably around the ears! My boyfriend also has hearing aids and they were the perfect size to fit around! 10/10 Recommend!! It’s worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic i love the item very good condition and all working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible sound and comfort.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Those are the best headphones I've ever had." - Dude that saw me walk out of the store with the shiny new Apple box. Fun Fact: He's right. Incredible product. Seamlessly transitions between all Apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones, but not needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these and the Beats Studio 3s and the AirPod Pros …. Honestly these are the least comfortable and convenient for wear, but the sound quality is crazy in regards to the noise cancellation and transparency modes. If you have the others I’d stick with those, but these are nice to have to switch through Apple products flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good sound 100% recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, 100% recommended, I would definitely buy them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and sound. But heavy and expensive.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are very good. They have a solid feel and have Apple quality. They are heavier than other brands but the sound and noise canceling is equal or better than the others. They work best with apple products to include the iPhone and iPAD but also can be connected to Samsung and other products. They are very expensive and I am not sure if the extra expense translates to a better product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Airpods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the Airpod pros and after purchasing the airpod max's I rarely use my other headphones. THis product has unreal noise canceling, and I have yet to find an activity that I find them uncomfortable to wear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Give these headphones a hard pass.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the worst Bluetooth headset I’ve ever owned. Already had one replacement, about to call for another. In two months. The first headset would fail to power on sometimes, there’s no power button to do it yourself. When it did manage to turn on, you would press the noise cancellation and notice a (sometimes 10 minute!) delay in response from the device. They sent a replacement set that fails to enter “pairing mode” and doesn’t connect to any device that isn’t apple. So I guess I’ll send off for pair three, but get ready to give them a cool $600 every time their terrible product breaks that they’ll refund you after you receive your replacement and they receive your old device. Bonkers. When the noise cancellation works, it’s great. The transparency mode is nice when you’re not waiting ten minutes for the headset to respond, LOL. Sound quality isn’t much better or worse than other high end headsets. Which, at this price point, I really expected. Man, the sponges. The “pop off absorbent pads” that (barely) magnetically seal to inside of your pro max eat cups get dirty, fast. Buckle up for a weekly cleaning routine for them and the mesh “handle” of your device that is now unusable for 24 hours following Apples cleaning instructions, if you can find them. The support documentation in the support app for the on device instructions (to ensure I was “entering pairing mode” correctly) hasn’t been updated from the AirPod Pros, even though the title is correctly listed as the max. Which is hilariously considering they’re earbuds and the pro max doesn’t have a button on a case to reset them The device switching: I was most excited about this feature, because I transmit to different devices all day long. Video conference on the MacBook, podcast or call on the phone. Shouldn’t take too much contextual info to make the swap-but it just never works. Pop a new teams video call and you’ll need to unpair and repair the headset from the Bluetooth menu on the MacBook, then reselect from your phone when you’re done. Love explaining to my team the 30 second delay in my ability to speak or hear them every meeting. So great. My old headset (not apple) did this flawlessly at < half the price. Give this hunk of garbage a hard pass.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made in a while. The sound quality is amazing, especially the noise cancelling feature. They rest comfortably on my head and don't move. I've tried other headphones in the past but these are my top favorite!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpod max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to see how they fair against the Sony headphones. Pros are they are seemless with the iphone, they are slightly more breathable than Sony headphones. Cons are they never turn off, when worn around the neck and you fold them outwards, they tend to choke you, way less battery life compared to the Sony.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound quality & convenient (for iOS devices)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Some of the best ive heard. Incredibly convenient switching between different iOS devices. The build quality is second to none and the heft really does make it feel like its at a different level than comparable headphones. I still prefer Sony’s sound but the spatial audio and noise cancellation gives it the edge. Its not convenient for non iOS devices though. Actually quite a painand thats why its docked a point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear, long battery life. I’m very happy with these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appleuser

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting this item for the longest time and finally convinced myself to get one! I do wish they had the blue/green more often in display but I got the green and don't regret it at all. I convinced my sister to get a matching one and love wearing it to study at cafes/library.

    I would recommend this to a friend