Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17908 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 17,908 reviews
  • Rated 5 out of 5 stars

    Great product & price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Apple never fails and nothing could beat the Black Friday deal at Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    airpods max

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider them to be good headphones, but they cause me problems when using them during a call. The sound quality during calls is not good. In addition, on another occasion, I would opt for a different color because they get dirty very easily. In addition, it must be recognized that the battery has a very good duration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an audiophile review, but a casual listener review. Sound is great. It connects really easily between iphone and ipad. I havent tried connecting it to Apple TV but I read that should work as well. Noise-cancelling is great also. Also bought a pair for a friend who loves them for working out with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent service. I enjoyed my experience shopping with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Head Phones.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted these headphones. Was hesitant to buy because of price but have no regrets owning Apple TV, IPad, IMac computer and two iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these everyday great sound but kinda heavy for long periods of time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Most uncomfortable best headphones ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. I waited 7 months before I purchased these. I looked at countless YouTube reviews and other videos. I couldn’t see them in person, or listen to them anywhere. So when the price went down to $479 that was the button pusher for me. Build quality is top notch, pairing and matching up with the Apple ecosystem was on par. Sound stage was awesome and at times I was in awe of the different things I hadn’t hear while listening to songs I’ve listened to before. Transparency mode was the best I’ve heard on the any headphones I have so for. I have the Sony XM4, Skullcandy crush ANC. And I’ve listened and used plenty of Bose products. However…. Having said all of that here is why I took them back. They are too heavy and super uncomfortable around my ears, to the point where they made my head hurt. I purchased a carrying case, ear cup protectors, both front and back and a head band protector. I really miss them, but the clamping pressure was just too much to bear. Maybe a third party will come out with an ear cup that can help even out the clapping pressure, but again. It was just too much Last… I wish they were louder. Not by much, but there were times where the music was hitting the sweet spot and I’d want to turn it up and there was nothing else left. They also needed to be louder for movie watching. I might purchase them again (open box) and then they would be worth the trouble. But after tax they were still $523.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Study

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for studying and travelling. Worked great everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, best price online. Definitely buying all my electronics from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones but don’t use shipt

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great and everything I expected with the price. I had the delivery through shipt and the headphones were lost or stolen. Best Buy customer service was extremely helpful in getting me the pair I ordered a couple days later so no harm no foul

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for my daughter

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my daughter for Christmas. It was shipped to her in NY. Actually got there early by about a week. After trying my headphones, she definitely want a these. She works at home and she plans to use them for her job. She really like the the green color. Got a great price at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THEM

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really better than your average headphones. The design are beyond good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay for

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant! Great sound. Very comfortable, simple connectivity to the Appleverse. Button controls instead of hard to find and use sweeps and taps. Downsides - no USB-C adapter; silly case leaves $600 headphones far too exposed; the only bi-directional cable available (to feed sound to the 'phones for airline use etc) comes from Apple for nearly $40!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product, it is really good quality and the sound is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPods Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a big fan of Beats for many years but after purchasing the Apple AirPods Max, not sure I can go back to Beats. Great product, easy on your head, not tight, and neat looking. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best airpod Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best products Apple sells sound quality a little heavy for the head but you travel with music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these about 2 months ago and I love them. Took on flights and drowned kids and plane noise alike completely out. I was amazed how well it did. Sounds are great and love the quality of construction. I bought some covers for the ear parts just to make sure I don’t scratch them up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is great function sometimes miss

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, very sturdy, might be heavy to some. Sound quality is great, noise cancelation is amazing. Only problem I do have with it is going to phone to ipad to macbook, sometimes you have to play with the settings to get the noise cancelation to work. Which means you have to disconnect and reconnect. Its not as seamless as you might think. It'll connect and you'll hear sounds but not all the options like volume pause/play will function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Sound & Vibrant Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In heaven, there’s headphones are wonderful, easy to use & the sound quality is amazing. I can now mow the lawn & actually hear the songs lyrics. I won’t have to worry about my earphones dropping on the ground and getting torn up. I absolutely love the noise canceling feature, it drowns out the copier noise quite well as I sit directly next to a busy work copier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product as expected, it works perfect and amazing audio.

    I would recommend this to a friend