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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17903 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 17,903 reviews
  • Rated 5 out of 5 stars

    Great quality headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE these headphones. When I first bought them I would get a little headache when I wore them. After 3 days of wearing them, the headaches went away, I just had to get used to them. They are of amazing quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CoolGift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. I tried them, and the noise cancellation is un-heard-off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple ecosystem makes it worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of over ear headphones if you are within the apple ecosystem (has a combination of iPhone, Apple Watch, Mac, iPad, Apple TV). Noise cancellation is the best out there and adaptive eq is impressive. Also the headphones get software updates that improve quality. If you’re debating between Sony Xm4 or this I would choose if you have more apple products or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m listened to a movie on Apple TV with the air pod pro max’s, it makes it feel you’re not wearing them and you the sound is coming from the TV, I had to keep checking to make sure it wasn’t the TV speakers and the noise canceling is scary quiet. If cost is the issue then get the Sony WF-1000 xm4, those are great too. But I have had both and I prefer the Pro Max’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Wear them at the gym, haven’t had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple airpod max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome and fast pickup, love the quality and the color and a really good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love ! Pictures don’t do these headphones justice. Once I had them in my hands I was in love. They fit PERFECTLY on your head, the noise cancelling is phenomenal. Fav headphones I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones! Quality is probably the best. Playing music could sound a lot better in my opinion, but playing movies on my iPod is where it shines, especially if the movie is atmos capable. I also love the head tracking feature. If you can get past the price these are a joy to own. Caught mine on sale, so that made me feel just a tad bit better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need an electronic device, Best Buy is the best option, the best quality and service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and great sound quality! Best decision by far buying these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the AirPod Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AirPod Max’s! Couldn’t recommend them enough. They are an investment, but love them. Love that the ear pieces can be replaced. The case does take come getting used to, but overall, love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them i also like the noise cancelation on them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Service and Delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy again from Best Buy. These headphones were not delivered to my address and I still do not have them. They were placed on the ground in my apartment building and were taken by someone else. Customer support was no help, and replacements for delivery were cancelled. There is literal photo evidence of my headphones being on the ground, not near my door or mailbox, and I was still not given a refund or replacement. I will be telling all of my friends and family not to buy from this organization. Frankly, I’m livid with the entire experience. The worst part is, fedex offered to reimburse me for failing to deliver to my correct address, and you all still won’t file a claim so that I can get my money back. It’s despicable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound quality and style and they are comfortable. The other Apple devices pair easily and just work when you pick them up. I like the feel of the volume control knob on the headphones. They are expensive but the quality is worth it I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best purchase I’ve made in a long time! I use them all the time & Best Buy made it so fast and easy to finance them with their Best Buy credit card!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my headphones!! i use them everyday!!! the sound is amazing...the noise cancellation is so dangerous can you really ant hear anything outside of the headphones but love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite surprised with the quality and how much of an upgrade they were from in-ear AirPods. They’re also heavier than anticipated, and hold a charge well. The case is the only thing that’s not so great.. I’m hoping for better options on Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome clearance deal made it as cheap as BOSE QC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch quality and sound, unbeatable BB service...WIN!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive Headphones….worth the convenience tho

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t to hype about the price but I took them with me to Cancun and the flight noise was nonexistent and made me feel like I’d miss something because I wasn’t able to hear when the flight attendant asked me if I want anything….great technology can’t wrap my head around the price even after I waited to purchase it at a discount but overall I’m happy with the headphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased on sale right before Christmas, great buy from Best Buy;)

    I would recommend this to a friend