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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 17903 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 17,903 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Amazing headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Only complaint is they could be louder and the case is not very useful against wear and tear. Overall would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying through the app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Max through the Best Buy app, and it was such a smooth and convenient experience! The app made browsing and selecting my preferred color and warranty options incredibly easy. I was impressed by how fast the checkout process was—just a few taps, and my order was ready for pickup at my local store within hours. When I arrived, the curbside pickup process was seamless. I simply checked in through the app, and within minutes, a friendly associate brought my order right to me. No waiting in lines or dealing with crowds! The AirPods Max themselves exceeded my expectations with their premium sound quality, incredible noise cancellation, and sleek design. Overall, Best Buy made the entire process—from ordering to pickup—fast, efficient, and hassle-free. I’ll definitely be using the app again for future purchases! Highly recommend this service for anyone looking for a quick and easy shopping experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Favorite Apple headphones yet.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Best noise cancellation out of all the Apple headphones. Very comfy also, easy to forget you have them on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me and my headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple headphones I use them for the gym and for running they’ve lasted me so long and the noice cancellation is my favorite. I thank Best Buy for the opportunity to purchase these headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever, period.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. I have tried dozens of headphones over the year and none compare to the Airpods Max. There is a big reason that these headphones cost $500+. I had tested multiple beats, sony, and Bose prior to buying these and the difference is like night and day. I highly recommend anyone who is not afraid to spend a little extra to purchase these headphones from Best Buy. Purchasing this item was very easy and came very fast for free as compared to other online retailers. The sound quality on these headphones is unmatched, compared to most other headphones on the market. I am really looking forward to similar versions to these headphones. The spatial sound quality is unmatched. The 20 hour battery life of these headphones is more than enough and I hardly ever worry about them being drained or falling too low in power. The connectivity of these headphones is superb. They automatically connect to the last connected device as soon as you turn the device on, this makes things very convenient. I also wanted to add that you have a great feeling when you put them over your ears as your ears just plop right into the muffs. At the end of the day, with all of the positives of this headset, it is definitely worth the price when comparing them to other brands. I highly recommend anyone else to purchase them if you are thinking about it and purchase them from Best Buy as they make purchasing speedy and convenient for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of sound quality they’re very good. Comfortably wise I will say I get a little tired of having them for a long time around my neck. Since I use them not often the battery life is very good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeeeeee these headphones i wear them all the time my music is super loud this is definitely a purchase im proud of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “AirPods Max: Unveiling Sonic Luxury and Stylish S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max truly redefine the listening experience, effortlessly blending cutting-edge technology with unparalleled comfort. The noise-canceling feature isn’t just exceptional; it’s like having a personal sound sanctuary. It’s as if the world outside vanishes the moment you put them on, allowing you to immerse yourself fully in your favorite music or podcasts without any external distractions. Speaking of comfort, the design is a masterpiece in itself. The memory foam ear cushions delicately mold to your ears, ensuring a snug yet gentle fit that you can wear for hours without any discomfort. The stainless steel frame not only adds a touch of elegance but also provides a lightweight and sturdy feel, making these headphones as durable as they are stylish. And let’s talk about style—these headphones are a fashion statement. The sleek, minimalist design combined with a range of vibrant color options allows you to express your personality while enjoying superior sound quality. Whether you’re at home, commuting, or out and about, the AirPods Max elevate your entire look while delivering an audio experience that’s nothing short of extraordinary. Additionally, the battery life exceeds expectations, providing an impressive duration of uninterrupted music playback. The intuitive controls seamlessly integrated into the ear cups make adjusting volume, skipping tracks, or answering calls effortlessly convenient. Plus, the spatial audio technology creates an immersive, theater-like experience, enveloping you in a 3D audio environment that’s hard to match. In conclusion, the Apple AirPods Max aren’t just headphones; they’re a harmonious blend of innovation, style, and comfort, setting a new standard for what exceptional audio quality and design should be. Whether you’re an audiophile, a fashion enthusiast, or simply someone who⬤

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome airpods max❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds,, best quality… i like it feel comfortable wen you wear it. Easy to set up to connected to your phone,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver exceptional sound quality with deep bass, clear mids, and crisp highs. Noise cancellation is top-notch, creating an immersive listening experience. The build feels premium, and the comfort is impressive even during long use. Seamless Apple ecosystem integration makes them effortless to use. Worth every penny, absolutely outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I love them They are pure perfection (: Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, i definitely recommend. purchased as a gift to myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down my all time fav. Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Apple AirPods Pro for a few months now, and they have completely transformed my listening experience. The sound quality is superb, with a perfect balance of deep bass, clear mids, and crisp highs. The noise cancellation feature is phenomenal, effectively drowning out background noise whether I'm on a busy street or in a noisy office. Additionally, the transparency mode is incredibly handy, allowing me to stay aware of my surroundings without having to remove the earbuds. The fit is comfortable and secure, even during workouts, thanks to the customizable silicone tips. The seamless integration with Apple devices is another standout feature of the AirPods Pro. Pairing them with my iPhone and switching between my MacBook and iPad is effortless. The battery life is impressive, providing hours of continuous use, and the charging case offers additional charges, ensuring they are always ready to go. The touch controls are intuitive and make it easy to manage playback and calls without reaching for my phone. Overall, the AirPods Pro are a premium investment for anyone looking for high-quality, versatile earbuds with excellent sound performance and advanced features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning AirPods Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product ! Isn’t heavy. The color is very bright and so sexy ! It’s really good headphone! I super recommend to anyone, especially who works on the phone or loves to running !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are 100% worth the money - amazing capability to noise cancel and also hear people very clearly on transparency mode - extremely comfortable as they completely fit your ear lobe inside and cushion the rest. I have worn these for 4 hours straight and had no complaints - the buttons are very accessible for changing the volume and pausing the song and also changing the noise cancellation modes - the device never has a single issue connecting and it’s so fast to pair. Never have had issues with them connecting to the wrong thing or someone else’s phone Overall these headphone have so many luxury features that make them very worth the money and there are even options to get them for cheaper with the open box offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Apple AirPods Max!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Max from Best Buy, and I’ve been using them daily for a variety of tasks including listening to music, attending online meetings, and occasionally watching movies. What impressed me the most is the sound quality. The audio is crisp, clear, and well-balanced, making every genre of music a pleasure to listen to. The noise cancellation feature is top-notch, effectively blocking out background noise and allowing me to focus on my tasks. Likes: 1. Sound Quality: The high-fidelity audio delivers an immersive listening experience. 2. Noise Cancellation: It’s highly effective and enhances the overall audio experience, especially in noisy environments. 3. Comfort: The memory foam ear cushions make them comfortable to wear for long periods. 4. Build Quality: They have a premium feel with a sleek design and robust construction. Dislikes: 1. Price: They are on the pricier side, which might not fit everyone’s budget. 2. Battery Life: Although decent, I wish the battery life was a bit longer, especially for long travel days. 3. Weight: They are slightly heavier than other models, which can be noticeable after extended use. In conclusion, the Apple AirPods Max are a significant investment, but for those who prioritize sound quality and effective noise cancellation, they are definitely worth considering. Their luxurious design and comfort are added bonuses, making them a top choice for premium headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing I can wear them all day if I need to and while I’m just walking around somewhere I can cancel the noise or just listen to my surroundings all while still wearing them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth EVERY penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, the spacial audio made me think the sounds were actually coming from my house, not my headphones. The noise canceling is amazing for people with anxiety, like myself. I had a full-blown anxiety attack and I hit the noise cancel button and I was over it quickly. I am an animator and quality is my main focus, in design and sound. I am impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST ANC Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST. Simply stated. I ordered these thinking they wouldn’t match up to Bose, B&O, M&D, and all the other Magnolia products and I was blown away. The hard thing to stomach is the price, but, they performed better than the rest. I’ve tested the Bose 700 series, Sony WH-1000XM4, Sennheiser Momentum, Bang & Olufsen Beoplay H9, Bower $ Wilkins PX7, and the Master & Dynamic MW65. None of them compare in sound quality, overall look, weight, and design. The Sennheiser Momentum headphones had a great bass kick, but that was it. The interchangeability of the AirPods Max really sells me on them as well. Ear paddings are magnetic and easy to replace, clean sleek design where you can add silicone earphone covers for protection. All around great design from Apple that I was not expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love at fist sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed. Love the fit and sound of these. Perfect for students or anyone who wants stylish and amazing sound quality headphones

    I would recommend this to a friend
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