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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 791 Showing 15,801-15,820 of 17,931 reviews
  • Rated 4 out of 5 stars

    Apple headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and noise canceling but heavy on ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound when spatial audio is on…………………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ideal for the gym?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall, although I’d personally rather use AirPod pros to workout with. I feel if it’s $50-100 cheaper it would be a greater value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great, just wish there was a way to turn them off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But waiting for the next gen ones. Pairing is the best part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big Apple Music user so this is a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ever ! Love it recommend Apple are the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this purchase, I use this with gaming and work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall sound quality and excellent battery life. A little on the heavy side, but the carry case is a complete joke.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound, but Apple's customer service is poor

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waved between the AirPods Max, and the flagship headphones from Sony and Bose. Even though they were considerably ore expensive, I bought the AirPods (on sale) thinking I was also investing in Apple engineering and customer service. For the first few months, I was very happy with them - they look good, they're very well engineered, and they sound fantastic. However, after a few months, the battery would start to drain very quickly and they would be dead by the next morning, even in their case. And not only that, but on a full charge, they were only lasting about eight to ten hours, instead of the 20 the specs promise. This began a torturous ordeal with Apple Support, which included a trip to the Apple Store, at least a half dozen phone calls, a few online chats, and shipping them to the Apple repair depot THREE TIMES. They still have this problem. After awhile, the Apple support person assigned to my case just stopped answering my messages. I am very disappointed in Apple's support...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect. And service and product. Thank you and

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Max Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice headphones, but not worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever but they were a little pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for my husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he absolutely love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you own Apple it’s a must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing sound. Great for watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again another great apple product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Sound amazing and feel amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best headphones I've ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple nerd

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two pair and love them working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it..if you can't afford it. It's not for you.

    I would recommend this to a friend