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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 798 Showing 15,941-15,960 of 17,909 reviews
  • Rated 4 out of 5 stars

    AirPods max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality but headphones are sometimes low

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best apple product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for my nephew, amazing product, noise cancellation on anoter level. 10 out of 10!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    An apple a day

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not really sure who these are for but they weren’t for me. I’m deep into Apple’s “walled garden” but I hated these. There’s just no low end no matter what EQ you use. I will say they’re incredibly comfortable and I do like the weight but I think the other bigger issue is these don’t fold and don’t have a physical way to power them off. I’d recommend the Sony WH1000XM5’s over this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them but would rather have something smaller like the pods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Good sound cancelation. But too expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good audio set and my daughter love sound .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They want to make it better but somehow worse?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device just feels wrong. It is not light weight, the ear cushion is way too large. This shows no help for comfort when wearing the headphones. Storage is weird as well. The plastic stuff provides no protection to the device and drains battery.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and quality. Nice sound and great experience for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, but nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. I don’t use it as much as I thought I would. Still use air pods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the AirPod Max head phones. No problems at this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound quality of these, i am so happy i purchased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality but not worth the price.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Construction is excellent and sound is great but cant warrant the price jump over my Bose headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality for too much $

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Construction is excellent and sound is great but cant warrant the price jump over my Bose headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for causal activities

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are good for business casual actives or regular activities. Workout with them might be a bit weird because it might fall off your head while working out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Theyre ok but not worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning them. They sound good but bass could be better. Noise cancelling is insane but made my ears hurt instantly almost lol...also i looked ridiculous because theyre kinda big...and my head isnt so they just looked very big and odd on me. Overall not worth the price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great but wish they would go louder the noise cancellation is sweet !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple failed on this one. Quality is good, however, there are much more affordable options that have the same features

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cushy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty great for all day use for Both longevity of battery and wearability. Rapid charging.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID BEST BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these over a week ago. Immediately upon delivery, they were signed for by an unknown party. I contacted BB customer support. The agent assured me they were stolen as there was no delivery picture included and a random signature. I was told a refund and/or replacement were my options. I decided to do the refund and just pick up the AirPods from a local retailer to prevent any problems again. After a week of back and forth, Best Buy is refusing any refund or helping me after already claiming responsibility and being told by multiple agents that the refund was approved and being processed. Terrible customer service from BB. Avoid at all costs and buy from a trusted seller such as Amazon or Target. AVOID BEST BUY at all costs. They offer no customer safety or reassurance. They just want your moeny.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    theyre so cool also they kinda feel weird but youll get used to it

    I would recommend this to a friend