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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 800 Showing 15,981-16,000 of 17,931 reviews
  • Rated 2 out of 5 stars

    An apple a day

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not really sure who these are for but they weren’t for me. I’m deep into Apple’s “walled garden” but I hated these. There’s just no low end no matter what EQ you use. I will say they’re incredibly comfortable and I do like the weight but I think the other bigger issue is these don’t fold and don’t have a physical way to power them off. I’d recommend the Sony WH1000XM5’s over this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    theyre so cool also they kinda feel weird but youll get used to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product - slightly heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just slightly heavier than I would prefer but the sound is awesome.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor desig and poor quality for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My frustration on this device is when I was watching a movie on my apple tv and any other iPhone around could disconnect it and set it up to the phone without permission. I guess is an apple fail of communication and safety.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable, however, fairly pricey but you get what you pay for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for causal activities

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are good for business casual actives or regular activities. Workout with them might be a bit weird because it might fall off your head while working out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should you buy the AirPod max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding headphones on the market. Price is the only thing you will have to overcome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great audio, feel sturdy, sort of pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio, feel sturdy, sort of pricey. Not sure it is all that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gret headset. I wish it had usb-c but still a great headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound but Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality but they are pretty heavy and uncomfortable for extended wear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared these to the Sony WH-1000XMA and while the sound on Apple's was good, Sony was far superior, to me. Also, they were not as comfortable as the Sony. I did like the ease of how they connect as I have many Apple products. But for the quality of sound, comfort and price I liked the Sony better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID BEST BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these over a week ago. Immediately upon delivery, they were signed for by an unknown party. I contacted BB customer support. The agent assured me they were stolen as there was no delivery picture included and a random signature. I was told a refund and/or replacement were my options. I decided to do the refund and just pick up the AirPods from a local retailer to prevent any problems again. After a week of back and forth, Best Buy is refusing any refund or helping me after already claiming responsibility and being told by multiple agents that the refund was approved and being processed. Terrible customer service from BB. Avoid at all costs and buy from a trusted seller such as Amazon or Target. AVOID BEST BUY at all costs. They offer no customer safety or reassurance. They just want your moeny.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Too heavy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy on your head …wouldn’t suggest using or buying

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build and sound. Holds charge fine over the period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and very comfortable to wear. They also charge up pretty fast

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Rare Miss From Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the good - battery life is good, and connects easily to your Apple devices. Now the bad. The noise canceling is not nearly as effective as AirPod Pros. I kept thinking there was a third level after "on" that would truly shut out the world, but voices come through loud and clear no matter the setting. There is also this weird high pitch sound when you adjust them on your head. Finally, my jaw started to ache after a few hours from the way the cups were sitting on my head. All in all very disappointed and ended up returning them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Air max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confortable not the sound that I was expecting

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pro max headset 2022

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable only problem is there’s no On/Off Battery drain out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. If you’re a fan of AirPods, these are a must have. Still a bit pricey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Battery life is not that great but compared to my Sony noise canceling far superior

    I would recommend this to a friend