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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 808 Showing 16,141-16,160 of 17,931 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are really nice and work smoothly with Apple echo system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too bad it’s apple.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good, but they’re apple. Everything is decent about it, bought a pair of sony sound canceling headphones that are cheaper and 1000x better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPromise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make you wanna slap some songs and slap ya momma i promise

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Item as described

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as described. Works as expected. I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best I’ve had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects with my iphone crazy fast. Superior sound quality and the noise cancellation is a great feature. Works a very long distance away from the phone as well. Answering the phone on these is really easy and the sound quality is good both ways. My only feedback would be that it needs some kind of fine tuning with the high/mid/lows. It would be nice even to adjust the bass or treble. But really good headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced, too heavy and audio isn’t really that amazing for its price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Best Headphone Purchase Ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are sleek, durable, and too notch. The quality is unmatched and I am glad I made this investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The audio is crystal clear and rich

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Max in space gray and I am absolutely blown away by the quality of these headphones. The space gray color looks sleek and modern, and the overall design of the headphones is simply stunning. One of the standout features of the AirPods Max is their sound quality. The audio is crystal clear and rich, with a wide range of frequencies that make all types of music sound amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get loose east from the headband and the sound is not as good as the beats. Very expensive for nothing. I do not recomend people to waist this much money for regular headphones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was amazing the only problem was they heated up a lot and they were giving me a headache

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    High maintnence

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but not for the gym. You have to clean them every 3 days or they’ll start stinking & it takes about 24 hours to fully dry and use again. Im going still where them though cause they were expensive

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Premium end

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium sound at a premium price, but it was worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heavy on the head

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty awesome and everything but very heavy for the head.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superb! Best NCH in the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mine during the Thanksgiving sale and this APM is beyond! I owned both QC35 and QC45, and I can tell you the difference of this APM if you’re in the apple space like myself! Connectivity to usability is seamless! From iPhone to Mac to AppleTv! IMHO this is the best NCH so far in the market!! Tip, make sure to put back APM on its case when you’re not using it. (Helps on the battery consumption.)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but start hurting my head after awhile. Wouldn’t say it’s worth the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst headphones ever! Definitely Not worth the price. The sound is low quality. My daughter’s pair stopped working after a year and Apple wouldn’t honor any warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Legit good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. The sound is crisp and concentrated. Favorite feature ia the noise cancelling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPod Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not as loud as I would prefer. Also, when on phone calls people can hardly hear me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth price point

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid sound and base, but honestly not worth price point. Also, not the most comfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hopelessly Wanting Best Buy To Claim Their Mistake

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in best buy total tech, associate that misinformed us in 2023, supervisor Esalynette that hung up on me 2025. Our total tech got cancelled by an Assoc in 2023 so it didn't renew. Until I went to purchase 2023 we reinstated 2 days later, he informed me it would cover my 2022 purchases. Until we needed repair in '25 we discovered that Assoc failed in reinstated. Total all Best Buys fault and all I want is for someone to work with me to make this alright. I am still willing to negotiate to continue using them in the future. I like Best Buy, please someone with higher authorization to make changes and will listen to me , please call.

    I would recommend this to a friend