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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 810 Showing 16,181-16,200 of 17,931 reviews
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned they can’t get wet and aren’t optimal for sweat so working out with them on or doing yard work with them on is out of the picture. Warranty doesn’t cover water or sweat damage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods Go Crazy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool everyone should buy this asap!!!! Do it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I’m begging you to get AppleCare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancellation is great. The clamping force takes a bit to get used to. However, the clamping force pushes my glasses frames into my head and it’s unbearable. DEFINITELY get AppleCare! A week into owning these, I had head detection and connectivity issues. I sent them in to Apple and it would’ve cost around $300 had I not had AppleCare. Whole experience left a bad taste in my mouth. Couldn’t return them to BestBuy, so I’m giving them to my brother. Can’t say the price is worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made. A little heavy if you are going to wear a long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods max review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but too heavy and expensive for working out. Not for daily use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Fit and product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They were great, I highly recommend. Noise cancellation is serious!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Daugther happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for our Daugther. She love it.she said the quality is awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter. I think these are for listening to music. When she's talking to me on the phone. I can barely hear her

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds but doesnt work well with android phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Also very heavy when working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is outstanding! The issue is that the headphones disconnect from my cellphone often. That makes them a drag......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but would not recommend them for gym or workout as they are not sweatproof or water resistance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, not as good as i expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC okay, Sony better. Sound okay. The best selling pount is abikity to switch seamless between apple devices.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced overhyped Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like the headphones, got them on sell, tried them flying for 10 hours but here is where I’m at: 1. Battery life is terrible. At this price all competitors are at real 20 hours to 30 hours 2. Sound is lowwww. I swear my AirPods Pro sound louder and did all the setting hacks to try to increase it. 3. AirPod pros at 1/3 the price are a way better deal. 4. They are indeed heavy but I was ok with that. They are actually comfortable to wear even for hours I’m returning them… again wanted to like them so much but imposible to justify the price. The AirPods Pro do an amazing job blocking noise even on planes. The max obviously do a better job at noise reduction but for the price difference….

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay if it was $200

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, overpriced and falls off my head at the gym. Software is great tho

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a treat for the new year. I needed some new gym headphones. The sound and bass are amazing and I appreciate that I can change the noise cancellation to accommodate my needs depending on where I am. They stay on my head fairly well to during my workouts too I will say i do have to clean my muffs a bit because of just swest but nothing some alcohol wipes cant fix.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality with supportive cushion protection for ears. Sound is very nice!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too large and heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but they are very overwhelmingly large on petite females. I do not recommend using them at the gym as they will get damaged.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them for over six months and now they don’t turn on. I took good care of them so I’m not sure what happened. Maybe they were just faulty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sick headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% get condensation, get apple care forsure its much needed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Compare to Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both Bose 700NC and the Air Pod Max and use both daily for extended use. Both provide good noise cancellation but differ on other features and quality. I find sound is more accurate and natural with the Bose. Bose is more comfortable with better fit over the ear. The Max just doesn’t cover my ears well. Bose is also lighter and are more comfortable over time. The advantage for the for the Max is if you own only Apple devices. The easy switch and pairing is a plus. Considering the cost the Bose os the better product.

    No, I would not recommend this to a friend