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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 810 Showing 16,181-16,200 of 17,909 reviews
  • Rated 3 out of 5 stars

    Headphones amazing, best buy fail

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these open box and they will not connect to my find my iphone, when i reached out to best buy they said they couldnt do anything.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not long lasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for the first month, absolutely loved them until they started to disconnect randomly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Compare to Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both Bose 700NC and the Air Pod Max and use both daily for extended use. Both provide good noise cancellation but differ on other features and quality. I find sound is more accurate and natural with the Bose. Bose is more comfortable with better fit over the ear. The Max just doesn’t cover my ears well. Bose is also lighter and are more comfortable over time. The advantage for the for the Max is if you own only Apple devices. The easy switch and pairing is a plus. Considering the cost the Bose os the better product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Needs longer lasting battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last long. Quite disappointing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sick headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% get condensation, get apple care forsure its much needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice sound but exceptionally overpriced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation. Solid sound, but not solid enough to ever pay full price for this status symbol you can’t wear to the gym without fear of sweat damage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    APM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are exactly what my daughter wanted and sound quality is unmatched

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too heavy and uncomfortable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, excellent materials and quality. Too heavy, uncomfortable for extended use and overpriced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Has its pros

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t enjoy overall kinda uncomfortable for the ears after 30 mins or so of wearing. Love the noise cancellation though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive and could be more comfortable but sound quality is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality Item. Excellent build and listening experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super overpriced would not recommend. Go for the AirPods pro instead. Now if you're looking for something fancy to show off you buying the right thing. The built quality is super good. Its just the price, this headset should not be more than $300.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great Sound, Major connection issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good headphones, the sound and noise cancelling are great. I especially like the volume dial. Very easy to use and reach. Probably returning, due to a mahor connectivity issue. I have to reset the headohones every day to get them to stay connected. Ive done the updates, troubleshooting and everything else, but they disconnect every 30 seconds until I reset. I use an iphone 14 pro, and am very disappointed in the result.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpod max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife in 2023 for a Christmas gift and they gave out in a year that aloy of money to spend and for them to give out a year later very disappointed in this product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cute but you can’t play loud music because other people will hear which is crazy for how expensive they are.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh sound, tight fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were okay in my opinion not really worth the price tag but needs to expands more around bigger heads like mine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Defintely Worth It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are beautiful and they noise cancellation works like a charm.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not that good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones no doubt, but not $550 good, you could something just as good for cheaper

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Priced by the Gram

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy and expensive. They sound fine but the smart features aren't really any better than Bose 700s. My main issue is that they support a wired connection but the wire sold separately and costs $35. If you plan to use these with Logic or Ableton or just edit video without a significant delay that wireless headphones all have, it's going to cost $35 for a 3.5mm cable that Bose and Sony include for fee. And it can't just be any 3.5mm cable, it's got to be a 3.5mm to lightning cable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive for what you get.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these are too expensive. I love that they are part of the Apple ecosystem and connect so simply.

    No, I would not recommend this to a friend