Customer Ratings & Reviews

Sound terrible for it’s class. They look good, but they are extremely heavy on your head. They sound so distant, the sound seems like its far away. Returned them after I used them for 20 minutes. Plus, the audio kept cutting out for some reason slightly with the bluetooth. Try the Bose Quiet Comfort Ultras. They are cheaper, lighter, feel amazing and sound way better.

While the Apple AirPods Max boasts premium build quality, its weight exceeds my personal comfort threshold. In comparison to established headphone brands like Sony or Bose, its noise cancellation technology falls short. Additionally, the design lacks accommodation for those who wear glasses. Considering these factors, I find that the price point doesn't align with the functionality this product delivers.

They are really good headphones and I am glad I purchased them for myself. However, I am not going to tell other people that they need these headphones. There are definitely better options for your buck.

They're built nicely and the Apple ecosystem makes setup easy, however, AAC is super limited and I don't think the audio quality is justified for the price. Returned.

Is no than I was think it will work. Some times turn off and is with battery

Clunky fit, uncomfortable for long listening, excellent noise cancelling.

I bought these and used them 3 times when they quit charging. I tried everything but no luck. I threw them away and bought a pair of Bose Headphones which work great.

Bought these headphones on Black Friday. I loved them so much BUT when I would take phone calls, everyone said it sounded like I was very far away. This is a deal breaker for $550. I went back returned them. The next week, I bought new ones because seriously I loved these headphones. They were defective again! Ive been threw 3 pairs of Airpods Max at Apple and Best Buy and each one has been defective.

This was an open box item, we took the item to Apple to get Apple care and was told that it was a fake. Best Buy claims that the product is verified and inspected but we received a fake product. We requested a refund they told us to mail the item back we are still waiting for our refund. The representative did not offer to replace the item for us...customer service was not helpful/friendly. Be cautious when buying open box items from Best Buy it may be a fake product!!!!!!!

Always had noise cancelling items but these bleed through… the noise can be heard from the outside

Enjoyed the sounds quality, but just too expensive.

Not as loud as I like. these headphones are great sound quality but not that loud. I prefer the old Dr Dre Beats over these.

loved these but ended up exchanging for the black pair, the white scared me and i assumed it would yellow after a few gym trips

For the price. I’ve owned better headphones that are for gaming. Not saying these are bad by any means, the materials especially. Just not worth $500.

Sound is nothing special.its a little too big for working out. I’ve had it for a month and prefer AirPods over these

Best over the ear headphones. Apple went all out on these.

great sound not comfortable enough and very heavy airpods pro 2 are better

i like these headphones and find nothing wiring with them although i don’t think they are worth what they are retailed at and believe you could find something better for the same/cheaper price.

Very low quality product. I paid 550+ and it only lasted a year and a half. It disconnected often while in use. Last week it disconnected for good and now it’s a paperweight. I was informed by apple that it will cost $299 to repair. I would not recommend this product to anyone.

Large and heavy on your head. Sound was okay. Tried out a few different options. Went with something lighter.