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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17903 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 814 Showing 16,261-16,280 of 17,903 reviews
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the noise cancellation is so good but they hurt my ears a lot:/ had to return them. good if u test them out, different for everyone!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound quality to be honestly ive heard quality on beats headphones and other headphones that are way cheaper

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    product good but apply music not actually 3 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does not have any issues. Airpod works fine but it's the freebies that come with this. 3month Apple Music is actually 2 months and every time I call, I get transferred to different Indian representatives who just ask me to purchase another free 3-month Apple Music, which does not work either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty but that’s it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning these due to the obscene weight making it impossible to use more than 30 minutes or so. The clamp force also felt too strong for my liking. And I’m sorry but over 500 dollars for a pair of headphones you can’t use consistently without getting a headache? Pass. The sound quality I also did not find fantastic by any means. The only redeeming qualities for these are their color / look is attractive and the active noise cancellation is pretty good at blocking out distractive sounds ( even if only for half an hour a day )

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can be better sounds like I’m under water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their okay. Sometimes cut out and people says it sounds like I’m under water. Wouldn’t expect a that for something I spent 400+ on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very soundproof especially for the price point. I think the regular airpod pros are better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It could be less heavy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it wasn’t as heavy on the head as it feels. It’s got great noise cancellation but it gave me a headache.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over proced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent head phones makes your ears hot when your eork out and ears pop after using noise cancelling for a while.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New Apple Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, wish they were louder like the older models they made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gewat spund way too heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wabted to love these but they were just too heavy and uncomfortable…went back to ky airpods pro and love them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price, Weight

    Rated 1 out of 5 stars

    Too heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone are too heavy, for the price I was expecting more

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too heavy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too heavy. I have TMJ and it gave me massive headaches. Ended up returning for the price not worth it with how often they fell off my head as well. Not good for the gym

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these were great but very quickly the left side got a strange white noise squeaky sound that doesn't go away if nothing is playing. It kind of hurts my head or feels like I have a bug in my ear. If someone calls me & I'm wearing them, they always say it sounds like I'm under water and they cant hear me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not it is as branded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone is expensive compared to its application and quality. I feel no difference between this and Bose

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lacking, old and overpriced

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're so expensive. The charging case is trash. They don't turn off -- ever. They go into sleep mode after a few hours, only if in the trash charging case. For $500, you'd think they'd come with some type of protective case. Nope.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Problem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so good but something wrong with charging port it isn’t working now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overhyped

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good and the noice canceling was great. But I would 100% say they are north worth the money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty pricey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t opened them yet because I got this for my wife for Christmas so hopefully she likes it and I watched reviews on it prior to buying them so hopefully they live up to their price value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair not that great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that loud and it hurts to wear for a long period of time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones I received were in perfect condition and paired fine. That’s when the problems started. It was never disconnected from the original purchaser’s iCloud so my phone started to freak out every 15 minutes telling me that I’m being tracked. When I try to exchange it, it had a wrong serial number on it, so even if I wanted to I couldn’t replace it. So at this point the original owner knew my location and can also claim that I stole his headphones. It took me about 45 minutes at the store to convince them that this is what happened. The phone Support dropped me three times. Finally when the general manager looked up when it was returned and me telling him that the persons name is Nick (from the device’s name) and that I cannot contact him he believed my story and replaced it. Apple Store told me that they can’t do anything about it and that the geek squad should have the person remove the device from his iCloud.

    I would recommend this to a friend