Customer Ratings & Reviews

Should could be better but build quality is excellent. I’m disappointed it’s missing feature from smaller pro

Bought for my son for Christmas and these are remarkable. Great sound, super comfortable, very cool noise canceling feature. Wish they were in the $300 range though. Only bummer, besides price, is they only come with charge cord and case, no brick. I think if spending over $500, a brick should be included. There is plenty of room to add it in the packaging.

Product was good, but delivery was one month later than the confirmed delivery date.

I love everything about the Airpod Max except for the steep price. The solid metal components are worth it alone. So many other pairs have cheap plastic parts that bend and break over time. The noise cancellation, battery life, long term comfort, and easy to connect bluetooth are simply the best.

I bought open box AirPod Max and brought them home to find the are tied to the previous purchaser’s iCloud (Find My) account. There is no workaround to this problem unless you don’t care that you will not be able to connect them to your own iCloud Find My account. This was a huge waste of time - even when I returned them to Best Buy, the store employees had no idea how this was allowed to happen. I wish I had read more reviews on this site. Avoid this open box product or dont leave Best Buy without pairing to your phone on-site to make sure it isn’t paired to someone else’s account.

The title says it all. I love the sound but i can usenit when a call comes. For the price, it is a bit disappointing.

If you are a fan of apple then it may be for you. But, you can get a sony mx5 with a lower price and b better than this

Cool for work. Bass is lackluster though and it was a little weird to get setup across my phone and computer. I wouldnt pay the price again.

I bought headphones in best-buy in credit in March 28/23 Model Apple AirPods max and for the last few months there has been a problem with hard noise in the left headphones when I turn on noise cancellation. Best-buy sent me to apple they took the headphones for repair and no one knows how long it will take so I don’t have headphones and I continue to pay a loan for them what type of fraud is being used here it’s so unfair. In Apple Store was only one option send it on repair technician just both store assistants was rude and not professional. I really get shocked service like that and so disappointed omg is it Best Buy and Apple Store or it small weird company??? They will nice with you when you buy some stuff, but when time to return you can get problem. I will do small claim court if issues will not fix in time. As I said it’s not fair continue to pay for the product in credit and don’t use it.

As usual a high quality product and slick design from Apple, but not satisfied with the volume control.

After while they don’t stay connected to devices no matter what. It’s annoying I would not recommend this particular headset/airpod pro

I really wanted to like these. But… Pros: Quality materials & build. Apple ecosystem. Aesthetically nice. Above average noise cancellation. Cons: Sound quality is average to below average. No EQ. Heavy. High price $470-$550 Not sweat resistant at the least. Case is like wtf is this. No power button. Stay “on” all the time Battery could last longer

Buyer beware, these are extremely fragile, wearing them outside in humid weather and sweating can damage them. They need to only be used in low moisture environments or they only last 6 months. Take them for repair and Apple wants to charge $299 to repair moisture damage! Initial quality and sound were awesome, but so disappointed in what ended up being $100 per month of use!!

I have thought about buying these head phones for 2 years. For me this is a crazy amount of money. Well I finally pulled the trigger. On the way home I thought to myself "Are you nuts what have you done. Until I put them on and heard them. My only regret is I didn't buy them 2 years ago!

They sound good and the anc is decent but they are not comfortable at all and are really heavy. The clamping force is tight and the headband puts a lot of pressure on the head. Returned them because I won't be able to use them for long periods of time.

Great sound, fits well. Only thing I don’t like when I exercise the sweat doesn’t mix well with the headphones.

Too heavy, to big of a pain to transport, lack of a good case, mediocre sound quality for the price. Honestly, I thought these would blow the xm4s out of the water, but they still reign king. The only think better about the AirPods is the pass through mode, however, I generally wear on an airplane and the XM4s do that well enough. Listen, I’m a huge apple fan, I have all Mac/apple products, and if you wear headphones for a a long time/travel, save the money and get the xm4s. The pros of the xm4 are the case, the adjustability on the sound quality (another thing apple lacks) weight, true battery life and honestly, looks.

great sound but they hurt my ears so not ideal for long wearing

Too expensive and bulky. Not for everyday use. Maybe for pod casters or music makers. Excellent quality and sound.

I’m sure the headphones are fantastic. Unfortunately, I never got the chance to use them as there were open box, but Best Buy forgot to have the owner disassociate their Apple ID. So I had to return them and they didn’t have any other open box in that condition. Don’t buy open box through Best Buy for Apple products… bummer.