Customer Ratings & Reviews

I thought these were great but very quickly the left side got a strange white noise squeaky sound that doesn't go away if nothing is playing. It kind of hurts my head or feels like I have a bug in my ear. If someone calls me & I'm wearing them, they always say it sounds like I'm under water and they cant hear me.

Sound quality was good and the noice canceling was great. But I would 100% say they are north worth the money.

Bought for my son for Christmas and these are remarkable. Great sound, super comfortable, very cool noise canceling feature. Wish they were in the $300 range though. Only bummer, besides price, is they only come with charge cord and case, no brick. I think if spending over $500, a brick should be included. There is plenty of room to add it in the packaging.

I love everything about the Airpod Max except for the steep price. The solid metal components are worth it alone. So many other pairs have cheap plastic parts that bend and break over time. The noise cancellation, battery life, long term comfort, and easy to connect bluetooth are simply the best.

They are so good but something wrong with charging port it isn’t working now

Should could be better but build quality is excellent. I’m disappointed it’s missing feature from smaller pro

The headphones I received were in perfect condition and paired fine. That’s when the problems started. It was never disconnected from the original purchaser’s iCloud so my phone started to freak out every 15 minutes telling me that I’m being tracked. When I try to exchange it, it had a wrong serial number on it, so even if I wanted to I couldn’t replace it. So at this point the original owner knew my location and can also claim that I stole his headphones. It took me about 45 minutes at the store to convince them that this is what happened. The phone Support dropped me three times. Finally when the general manager looked up when it was returned and me telling him that the persons name is Nick (from the device’s name) and that I cannot contact him he believed my story and replaced it. Apple Store told me that they can’t do anything about it and that the geek squad should have the person remove the device from his iCloud.

Cool for work. Bass is lackluster though and it was a little weird to get setup across my phone and computer. I wouldnt pay the price again.

The title says it all. I love the sound but i can usenit when a call comes. For the price, it is a bit disappointing.

If you are a fan of apple then it may be for you. But, you can get a sony mx5 with a lower price and b better than this

Not that loud and it hurts to wear for a long period of time

Product was good, but delivery was one month later than the confirmed delivery date.

They're so expensive. The charging case is trash. They don't turn off -- ever. They go into sleep mode after a few hours, only if in the trash charging case. For $500, you'd think they'd come with some type of protective case. Nope.

I bought headphones in best-buy in credit in March 28/23 Model Apple AirPods max and for the last few months there has been a problem with hard noise in the left headphones when I turn on noise cancellation. Best-buy sent me to apple they took the headphones for repair and no one knows how long it will take so I don’t have headphones and I continue to pay a loan for them what type of fraud is being used here it’s so unfair. In Apple Store was only one option send it on repair technician just both store assistants was rude and not professional. I really get shocked service like that and so disappointed omg is it Best Buy and Apple Store or it small weird company??? They will nice with you when you buy some stuff, but when time to return you can get problem. I will do small claim court if issues will not fix in time. As I said it’s not fair continue to pay for the product in credit and don’t use it.

As usual a high quality product and slick design from Apple, but not satisfied with the volume control.

Way too heavy. I have TMJ and it gave me massive headaches. Ended up returning for the price not worth it with how often they fell off my head as well. Not good for the gym

I have thought about buying these head phones for 2 years. For me this is a crazy amount of money. Well I finally pulled the trigger. On the way home I thought to myself "Are you nuts what have you done. Until I put them on and heard them. My only regret is I didn't buy them 2 years ago!

I really wanted to like these. But… Pros: Quality materials & build. Apple ecosystem. Aesthetically nice. Above average noise cancellation. Cons: Sound quality is average to below average. No EQ. Heavy. High price $470-$550 Not sweat resistant at the least. Case is like wtf is this. No power button. Stay “on” all the time Battery could last longer

Buyer beware, these are extremely fragile, wearing them outside in humid weather and sweating can damage them. They need to only be used in low moisture environments or they only last 6 months. Take them for repair and Apple wants to charge $299 to repair moisture damage! Initial quality and sound were awesome, but so disappointed in what ended up being $100 per month of use!!

Great sound, fits well. Only thing I don’t like when I exercise the sweat doesn’t mix well with the headphones.