Customer Ratings & Reviews

The sound quality is ok but the noise cancellation is great! I wish there was more base and the build was more portable for travel!

They look amazing but are super heavy on my head. Also, the noice cancellation makes my head hurt…

These are some great headphones but not for the price. I released this right after purchase.

They are not what I expected in the sound quality I’ll stick with Sony for now I like the sound quality better for the price,. This are way to expensive

Not bad but too expensive, and speaker not good enough, not clear

To expensive and too heavy on the head , returned for refund

Cons: Heavy and uncomfortable. You can’t lay down in them. Pros: great sound cancellation, I forgot my sink was on. Decent sound. Not worth the price.

Anybody who has seen the play "waiting for Godot" will relate to our experience with Best Buy with respect to getting our new headphones delivered. We placed the order on December 19, for the holiday, and, despite many calls to Customerservice are still waiting. The latest message states that we should get it soon but if not we will get a refund. This for an our daughter's holiday gift. Do not buy from this store .

Yes the price is heavy but if you want a perfect quality and luxurious item like these headphones then for sure get them. Easy to use. Easy to control. Despite that the charging and the music stops if you take them off. It has much more pros than cons

Im a fan of the looks but i feel that i cannot justify spending over 400 when sonys or bose do the same thing

If you have the money, they are well worth it for sounds. However i don't feel they're too comfortable and everyone can hear what you're listening too.

I love the sound coming out of these headphones, however they are too darn heavy and you can’t turn them off so you’ve got to keep them on a trickle charger if you are an airline traveler because they run out of juice in about four days even if they are in their little bra and not being used. It’s a head scratcher of an item for sure. Pass and wait for the next generation. Spending $500 on something like this with this many holes is superfluous.

Worst money spent. We paid almost $600 for them. Had it for a few months and its started acting up. Took it in for repairs, they replaced the inner parts and it worked again for a few months. We have had it for a year and 2 months and its been in 3 times. Its faulty again.

Phone quality is TERRIBLE! So that’s why I’m not giving these 5 stars. I’ll stick with my Beats Pro! Sadly will be returning them! I really wanted to keep them!

Desired item was color blue. They told me to select the white one to ensure the prince and then exchange it. When I was going to exchange it they rise the price. Item was returned and purchased with apple directly.

I love my AirPod Max headphones. Hopefully the next Gen will be less expensive and the case will be more protective. Right now, the Max will not power down so if you haven’t used them in a couple of days it’s good to plug them up while in the case.

perfect: noise cancel music calls vids n tv n games permanently paranoid to scratch the aluminum bc this costs half a rack but they nvr actually scuff so thats cool not perfect: sry if gross, but like ear cup can get humid if i air dry my hair

Don’t receive/ aren’t notified of calls when in use

Not as good as I thought, the sounds quality is the same as the AirPods Pro 2

I bought these headphones in July, they stopped working properly in October. Best Buy was no help and neither was Apple. I am stuck with a broken set of headphones. Apart from that these headphones were incredibly nice to use, however they had a bunch of problems. They are very heavy, the smart case that comes with the headphones is terrible and you are forced to use it (the headphones do not turn off when you take them off of your head and they do not have a power button, you need the smart case for that), when the headphones are turned outward, they will knock into each other very hard. This is the first problem I have ever had with an apple product and I do not recommend them because they are not reliable and have so many flaws. Definitely consider buying another pair of headphones.