Customer Ratings & Reviews

I really like these Apple AirPods Max headphones a lot and I am glad that I purchased them, even though they are quite pricey they are worth it. They have the great sound and good quality that is expected from Apple, I highly recommend them.

Great sounds and works with phone calls well. I primarily use these to listen to music, podcast, and videos then take incoming phone calls. They are a little heavy so might need to do some neck excercises if you plan on wearing them all day.

Phone quality is TERRIBLE! So that’s why I’m not giving these 5 stars. I’ll stick with my Beats Pro! Sadly will be returning them! I really wanted to keep them!

I cant hear anything but the music im listening too, and thats what i love, and i love how theres options for taking off the noise cancelation as well, perfect for any situation. So comfortable and the design… so sleek. My new favorite device.

Desired item was color blue. They told me to select the white one to ensure the prince and then exchange it. When I was going to exchange it they rise the price. Item was returned and purchased with apple directly.

Worst money spent. We paid almost $600 for them. Had it for a few months and its started acting up. Took it in for repairs, they replaced the inner parts and it worked again for a few months. We have had it for a year and 2 months and its been in 3 times. Its faulty again.

Don’t receive/ aren’t notified of calls when in use

Not as good as I thought, the sounds quality is the same as the AirPods Pro 2

I bought these headphones in July, they stopped working properly in October. Best Buy was no help and neither was Apple. I am stuck with a broken set of headphones. Apart from that these headphones were incredibly nice to use, however they had a bunch of problems. They are very heavy, the smart case that comes with the headphones is terrible and you are forced to use it (the headphones do not turn off when you take them off of your head and they do not have a power button, you need the smart case for that), when the headphones are turned outward, they will knock into each other very hard. This is the first problem I have ever had with an apple product and I do not recommend them because they are not reliable and have so many flaws. Definitely consider buying another pair of headphones.

Not good, hard to carry from here and there. I suggest AirPods Pro

Not really worth the cash, the volume is low compared to its rivals, the bass is extremely lacking, I would get the Sony xm4 if I could do it all over again...

Stopped working in about 6 months. Taking to Apple Store to be assessed.

To heavy for my head. Quality and sound is superb.

Crazy expensive, but if they were flawless I could have overlooked the price. Instead, they have little metal knobs at the top of the over ear piece that dig into my head. So uncomfortable that I had to return them

Avoid these if you sweat, or intend to have long sessions with headphones as your primary source of audio. Condensation buildup in the earcups occur within 1-3 hours of use. Expect audio popping or loud static when and if the condensation gets inside the drivers. I'm from the South and I get that humidity is a thing here, but that excuse doesn't fly when the same thing happens in a climate controlled corporate office. A mostly all metal design plus a thin mesh earcup simply doesn't work. There's a reason why the big players in the industry aren't copying Apple's aluminum earcup design.

Kind of hard to turn the headphones off. other then that they work fine.

Great sound quality but if you want deep deep bass I would recommend Bose 700. If you are looking for something with great noise cancellation and fantastic sound all around, also if you have an iPhone I would highly recommend.

After like 6 months they stop connecting, I tried 4 of them and all same problem, had to give up and switch to another brand

Extremely heavy!!! Ears hurt and at the end of the movie you are going to need tylenol for the headache. Returning them.

They sound great. They are so heavy and tight. Bought for a trip and did not even take them because they are so bulky. Use my AirPod pros more. Missed the return window so now I am stuck with them.