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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17903 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 819 Showing 16,361-16,380 of 17,903 reviews
  • Rated 5 out of 5 stars

    Apple AirPods Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Apple products and when our 13 year old begged for these we couldn’t resist! The ability to change the quality in sound and to noise cancelling along with the headset being very comfortable! The light sky blue is really pretty too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPods Max headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these Apple AirPods Max headphones a lot and I am glad that I purchased them, even though they are quite pricey they are worth it. They have the great sound and good quality that is expected from Apple, I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and works with phone calls well. I primarily use these to listen to music, podcast, and videos then take incoming phone calls. They are a little heavy so might need to do some neck excercises if you plan on wearing them all day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in about 6 months. Taking to Apple Store to be assessed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Obsessed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant hear anything but the music im listening too, and thats what i love, and i love how theres options for taking off the noise cancelation as well, perfect for any situation. So comfortable and the design… so sleek. My new favorite device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not better than AirPods Pro 2nd gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, hard to carry from here and there. I suggest AirPods Pro

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not worth the price tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth the cash, the volume is low compared to its rivals, the bass is extremely lacking, I would get the Sony xm4 if I could do it all over again...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy expensive, but if they were flawless I could have overlooked the price. Instead, they have little metal knobs at the top of the over ear piece that dig into my head. So uncomfortable that I had to return them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Too heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To heavy for my head. Quality and sound is superb.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Condensation Nightmare Wait for V2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid these if you sweat, or intend to have long sessions with headphones as your primary source of audio. Condensation buildup in the earcups occur within 1-3 hours of use. Expect audio popping or loud static when and if the condensation gets inside the drivers. I'm from the South and I get that humidity is a thing here, but that excuse doesn't fly when the same thing happens in a climate controlled corporate office. A mostly all metal design plus a thin mesh earcup simply doesn't work. There's a reason why the big players in the industry aren't copying Apple's aluminum earcup design.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    airpods max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of hard to turn the headphones off. other then that they work fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good sound quality but problems with connectivity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After like 6 months they stop connecting, I tried 4 of them and all same problem, had to give up and switch to another brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box experience was bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loves the sale however I was unable to set them up in find my and spent hours to try to fix the issue with Apple Support. I followed all their steps and it didn’t work in the end. It was telling me that the airpods max is incomplete and the airpods are mismatched. So if you are the type that wants to avoid this issue where prev owner did not disconnect the device and find my, just buy a new pair. Apple you need to find a better solution. I got a new AirPod Max instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Try a friend’s first.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. They are so heavy and tight. Bought for a trip and did not even take them because they are so bulky. Use my AirPod pros more. Missed the return window so now I am stuck with them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tooooo heavy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely heavy!!! Ears hurt and at the end of the movie you are going to need tylenol for the headache. Returning them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Aham

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sent the wrong color and when i did finally open them the time had passed so i was stuck with a silver pair and also the charger port didnt work as they were either used or defected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great until they don’t work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great until they stop working entirely. No connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a like all apple products, these are overpriced

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but not great, the lack of buttons is something that I don’t like.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome headphones, but.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones gave me a Coster phobic feeling. They sound amazing.

    I would recommend this to a friend