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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17902 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 823 Showing 16,441-16,460 of 17,902 reviews
  • Rated 2 out of 5 stars

    Falls off easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loose fit and heavy. Not ideal for working out. Falls off easily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product by apple- wear to the gym daily & when i use noise canceling i do not hear the grunts from the meathead next to me! And the sound quality is great, deep bass & very clear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it that much, is not really work out with them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable and heavy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll make this simple. Pros: Good ecosystem connection; sound quality is good; sleek looking headphones; great anc Cons: case looks like a purse/bra and offers zero protection; looks good/bad on you depending on your head shape; no usb c; clamping force is too high (you can hyper stretch it to reduce the clamping force but then you lose some anc ability); way heavier than other headphones like sony and bose

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Apple head

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones because I can't hear the world at the click of a button. Whether in the gym, or talking to friends and family its the best. Apple really out-did themselves on this one!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen ! Terrible customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0/10 my item was never delivered to me by Best Buy it was stolen i got a police report and everything and no one did anything to help to me i just lost my money and i called everyday i cried i begged i legit had the police verify and best buy did nothing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is just ok on my opinion. Quality is fine, for the price I will not buy it again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great headphones, But connectivity is horrible.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were great, Noise cancellation was phenomenal. Also the transparency mode was incredible. The BIG downside is the headphones won't connect to bluetooth anymore only after 8 months of use. Right after warranty ended too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Travel Companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to make decisions but glad I did! I have no regrets at all. Great travel companion at the Airport, Train Depot, Road Trip, Camping Trip and coffee shop. Great purchased!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the warranty expires, the AirPods Max does not work and its cost is not equal to its maintenance

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned Item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sounded amazing when they would stay connected. Listening to music and randomly kept disconnecting. Looked online and it said Apple is having a ongoing issue or bug of them disconnecting, Not paying $500 for headphones that stay connected half the time. Returned the item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing - but I expected nothing less. They are comfortable for long periods (I have worn them on flights and for full day of Zoom meetings). Mic is very clear for calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great headset, but a little on the pricey side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, really comfortable and love the fact that you can easily remove the ear cups and replace them with new ones since they're connected via magnets, unlike other headsets where you have to be very careful in removing ear cups. If you're already in the Apple ecosystem then it's worth it in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple delivers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally i like them a lot. Little on the heavy side but noise cancelling on a plane is great. Some people will say they cost more than ither brands but for me they are worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Are Airpod Max Good?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes and No, The AirPods Max Have a great sound, best way to explain it would be like having Home theater. 360 sounds around you. Great best in the market -Only Bad thing was the AirPods Max were heavy to use, and in the gym its a nightmare to wear. The AirPods Max are only good for movie and at home use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortabl needs less compression on the head .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Save some money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the 4.4 reviews and thought I would give them a try and I’m not satisfied considering the price they are just ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great for 2 years until they completely bricked. So expensive for such a short life span. Definitely never buying again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not what i expected for the price …………,,,,,,,,,,,,,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn’t get more luxurious than this.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought to replace my work headphones, I was blown away with how gorgeous it sounds. The blue mesh was a bit darker than I anticipated but its still beautiful nonetheless.

    I would recommend this to a friend