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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17902 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 824 Showing 16,461-16,480 of 17,902 reviews
  • Rated 3 out of 5 stars

    Nice sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound/ material Quality is top tier! Product is way Over priced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them but have an issue that they are added to someone else iCloud

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best in INITIAL Quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these towards the beginning of July and for the first month and a half the sound was decent, noise cancelling was excellent and most of all you could wear these for 8 hours and not really be able to tell. Unfortunately as of 8/16/2021 there's already a constant static and audio replay is miserable. I've done nothing but pamper these headphones and I'm a tad disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphones but for the price you can find better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround sound quality juxtaposed with extreme comfort. Easy to connect to any device - what a great value. I love the ease of switching to noise cancellation and transparency mode.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Serious connectivity and reliability issues!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My device developed an issue right after warranty period. In summary, the headphones don't connect to any of my devices. This happens several times a day. I need to hard reset the device (press sleep and power buttons for 10+ seconds) for it to reconnect. It is very annoying when you need to do it so many times a day. For an expensive device like this, you should not run into reliability issues like this so early in the ownership period. Buy a more reliable device from Bose, Sony instead!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned and got the bose 700s.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple could have done something special here but what did they do, took beautiful sound and noise canceling, put it in a heavy frame that does not fit the head right, are very heavy and overpriced. Even for a fanboy like me. I ended up buying the bose 700s and am very happy with them .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four weeks and I had to take them into the Apple store the right side stop working I’m very disappointed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ears hurt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super comfortable on my ears on a long flight. Otherwise worked fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not all that

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airpod Pro 2 is equal; I expected more for more money. I suppose it is in the makeup of the headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound okay but it’s wayyyy over priced and it’s start hurting my head after 20 min of use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THESE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THESE. Are they great when they work? Absolutely. HOWEVER, they will break within 2 years and youll contact Apple for tech support. Theyll break even though you meticulously take care of your device and it never leaves the house. At that time they will tell you its $732.92 to MAYBE fox them... no guarantee if theyll be fixed, for how long theyll be fixed, and if theyre fixed - no guarantee that you wont need to pay that to have them fixed again. For this amount of money, Bose Quiet Comfort Ultra are superior.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No white noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not muffled and the hearing is just fare

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for music, just not airplane noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music, just not Bose when it comes to airplane noise

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing extraordinary about it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a overpriced gadget from Apple. Sound quality is average. Also volume doesn’t go up a lot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to set up and use. Design is good and feel like nice headphones. Sound does not get super loud but very high quality and noise cancelling is great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible! The negatives? Its incredibly uncomfortable to wear. I have an average sized head and wearing it for longer then 30 minutes was unbearable. They were so uncomfortable it would basically give me a toothache. Their really cute but won’t fit if you have an average sized head

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is not worth the price. Very tinty with little bass. And others can hear everything that’s playing while on your ears. They’re heavy and when you bend down they fall off because the weight.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent. rather have the airpod pro max, everything very similar.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, too heavy, too pricey, carrying case needs improving. returned and will wait for 2nd generation.

    I would recommend this to a friend