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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17902 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 825 Showing 16,481-16,500 of 17,902 reviews
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a price point of $500 they’re definitely not worth the buy. They sound good not enough sound for me but Nonetheless they’re good. To me I think they should be priced at $199 max nothing about these headphones screams you should pay $499 and I’m a apple guy. I just couldn’t justify keeping them at that price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slick look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound quality. Maybe ir was the unit I had.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Instant Headache!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are so heavy. I wore them on a flight from CA to NY. My head and neck hurt by the time I made it half way. I had a headache cause they squeeze your head so tight. There is no give. Sound quality is great but not worth the pain!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t purchase these I paid over 500 for a pair of head phones that only lasted a year went to use them they wouldn’t pair to my device went to apple and they are wanting me to pay an additional 361 in order to repair the headphones talk about highway robbery purchased the headphones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need to be better fro the amount they $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just wasn't as good as they should be for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son and returned them, he loved them but he said they weren't worth $500

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Preowned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was purchased as new, but noticed a few imperfections on them. Looks like pin size holes, as if they were stabbed by a sharp item. I paid full price for new, I expect them to be new.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very heavy headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality are good but they are too heavy. Not sure why apple made some heavy headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear covers can get a little itchy. Build quality is otherwise good. Sound is decent. Not worth the price imo

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sounds quality. I got these to block out sound wind ei work from home and share the home office. They get the job done and they battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones-Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. They block out all of the sound. I bought them for my son so he can study with them in his dorm. The color is great too, very different!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Waste Your Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upset that these only had a 15 day return policy. The sound quality is amazing. However, you have to unpair and pair them to your phone just about every time you use them. I’ve actually started to loathe these headphones. 1.) Take them out of the smart case. 2.) Realize and hey aren’t working. 3.) Put them back in the smart case. 4.) Plug them in. 5.) Forget them in your Bluetooth settings. 6.) Take them out of the smart case. 7.) Pair them to your phone. 8.) Repeat as many times as needed until they actually work. Stick to the Bose headphones. I’m so happy I still have my 700s. And I did a research study with Bose - they have the ability to turn on spatial audio with head tracking via a software update. These Apple headphones are horribly annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far, worth the investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfy! A little heavier than I was anticipating, but not so much that they’re bad to wear. The sound quality is fantastic and they’re easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves them. I got them for her for Christmas. Maybe my only gripe is when she has them on she can’t hear me talking to her at all. Ha!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Sound but super uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple totally missed the design on these. While the sound is great, they started bothering my ears after a couple hours with them on so had to return. Maybe they will improve these with the next generation but i can't recommend. Battery life also isn't that great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality and repair service is horrible

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned these for just under a year and use them daily. When they work properly the sound and noise cancelling is outstanding. However, they constantly break and the Apple Repair service sends back trash. I have already had them sent back twice to repair Bluetooth that would no longer connect and am preparing to send them back a third time for noise cancelling that is not working properly and randomly turns itself on and off. I have other Apple Products that I am extremely pleased with. But the AirPods Max falls far below Apple’s normally high standards.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy and pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound quality, very Heavy, I like how it is integrated with the iPhone, pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but a great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are an excellent set of headphones. However, I would only buy them if you have money to burn, as they are very expensive compared to similar products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped charging

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stopped charging after two uses. Stays at 1%|

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for gym use. Dont get too stinky after a good workout. They stay on pretty good wothout much slipping. The noise cancellation works pretty good

    I would recommend this to a friend