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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 826 Showing 16,501-16,520 of 17,931 reviews
  • Rated 3 out of 5 stars

    Great for music, just not airplane noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music, just not Bose when it comes to airplane noise

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THESE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THESE. Are they great when they work? Absolutely. HOWEVER, they will break within 2 years and youll contact Apple for tech support. Theyll break even though you meticulously take care of your device and it never leaves the house. At that time they will tell you its $732.92 to MAYBE fox them... no guarantee if theyll be fixed, for how long theyll be fixed, and if theyre fixed - no guarantee that you wont need to pay that to have them fixed again. For this amount of money, Bose Quiet Comfort Ultra are superior.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible! The negatives? Its incredibly uncomfortable to wear. I have an average sized head and wearing it for longer then 30 minutes was unbearable. They were so uncomfortable it would basically give me a toothache. Their really cute but won’t fit if you have an average sized head

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not all that

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airpod Pro 2 is equal; I expected more for more money. I suppose it is in the makeup of the headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, too heavy, too pricey, carrying case needs improving. returned and will wait for 2nd generation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is not worth the price. Very tinty with little bass. And others can hear everything that’s playing while on your ears. They’re heavy and when you bend down they fall off because the weight.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a price point of $500 they’re definitely not worth the buy. They sound good not enough sound for me but Nonetheless they’re good. To me I think they should be priced at $199 max nothing about these headphones screams you should pay $499 and I’m a apple guy. I just couldn’t justify keeping them at that price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to set up and use. Design is good and feel like nice headphones. Sound does not get super loud but very high quality and noise cancelling is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent. rather have the airpod pro max, everything very similar.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son and returned them, he loved them but he said they weren't worth $500

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slick look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound quality. Maybe ir was the unit I had.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Instant Headache!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are so heavy. I wore them on a flight from CA to NY. My head and neck hurt by the time I made it half way. I had a headache cause they squeeze your head so tight. There is no give. Sound quality is great but not worth the pain!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need to be better fro the amount they $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just wasn't as good as they should be for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great for 2 years until they completely bricked. So expensive for such a short life span. Definitely never buying again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very heavy headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality are good but they are too heavy. Not sure why apple made some heavy headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear covers can get a little itchy. Build quality is otherwise good. Sound is decent. Not worth the price imo

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Waste Your Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upset that these only had a 15 day return policy. The sound quality is amazing. However, you have to unpair and pair them to your phone just about every time you use them. I’ve actually started to loathe these headphones. 1.) Take them out of the smart case. 2.) Realize and hey aren’t working. 3.) Put them back in the smart case. 4.) Plug them in. 5.) Forget them in your Bluetooth settings. 6.) Take them out of the smart case. 7.) Pair them to your phone. 8.) Repeat as many times as needed until they actually work. Stick to the Bose headphones. I’m so happy I still have my 700s. And I did a research study with Bose - they have the ability to turn on spatial audio with head tracking via a software update. These Apple headphones are horribly annoying.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Preowned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was purchased as new, but noticed a few imperfections on them. Looks like pin size holes, as if they were stabbed by a sharp item. I paid full price for new, I expect them to be new.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy and pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound quality, very Heavy, I like how it is integrated with the iPhone, pricey

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Sound but super uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple totally missed the design on these. While the sound is great, they started bothering my ears after a couple hours with them on so had to return. Maybe they will improve these with the next generation but i can't recommend. Battery life also isn't that great.

    No, I would not recommend this to a friend