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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17902 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 826 Showing 16,501-16,520 of 17,902 reviews
  • Rated 1 out of 5 stars

    Worse headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work today a waste of money . Will connect and unable to hear music

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple max pros stopped charging after a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got these and they stopped charging after a month

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the expectations on the quality of these headphones was pleasantly met. If you are looking for clear and balanced sound, seamless apple connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise cancellation ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these headphones are amazing. If you need some headphones with amazing noise cancellation but don't buy nothing else. These are it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apples first over the ear venture delivers amazing sound quality with excellent battery life. A must buy if you listen to music daily on your commute.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average headphones at top notch price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting premium sound quality at this price point, but they don't sound a lot better than my airpods pro. Heavy, and low stability when I move my head. Material quality is great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not my favorite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return these as they gave me a headache. They also made my ears sweat. They are good with sound quality but build is not great. I ordered the Bose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dirty smelly item, don't trust best buy I guess?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nasty. I opened the AirPod Max box and a bad smell came out, the case and ear covers were covered in makeup, and the item was still connected to the previous owner so my location was sent to them upon connecting to the device. Honestly, they're so dirty I'm afraid to even try them on for sound and will need to immediately return. Gross.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far.. Sound is just amazing.. They're super comfy and don't feel heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a more expensive pair of headphones than I would normally ever get but they sound amazing and feel great. Use them for workouts every day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOPE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY OPEN BOX !! Not unless you don’t mind going back & forth to Best Buy to have them exchanged. Went through three different pairs and all were connected to last owner Apple ID which means they can track them (YOU) whenever & wherever you’re using them. Customer Service won’t help just let you return them so don’t waste your time & money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my daughter for Christmas and i cant wait for her to open them! I had a great experience at the Irving location purchasing my item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! Sound quality is amazing. They are a little heavy but you get used to the weight after wearing them. Love these for plane rides.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality but over price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overprice Good quality Sounds great volume not loud enough

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, sound is crisp fit well but definitely not worth the outrageous price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Service Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these headphones on 12/22. It’s a bday gift for my son. It is 1/19 and I still have not received anything. I have called customer service 5 times and all they do I cancel the order and submit a reorder. This has never happened to me. Worst service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for anyone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets!!! I bought one for my husband for work (Zoom calls) and a in less than a month later bought my son one for Christmas. Excellent buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Preferred the colored ones over the boring black a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preferred the colored ones over the boring black and silver. But these are nice. Pricey tho.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great noice cancelling

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling and easy to fold and place in the storage case which came with the headphones. Great deal! Download the app and easy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancellation but VERY heavy and gave me major headaches and jaw pain. Will be returning but if you can handle the weight they are great.

    No, I would not recommend this to a friend