Customer Ratings & Reviews

DO NOT BUY OPEN BOX !! Not unless you don’t mind going back & forth to Best Buy to have them exchanged. Went through three different pairs and all were connected to last owner Apple ID which means they can track them (YOU) whenever & wherever you’re using them. Customer Service won’t help just let you return them so don’t waste your time & money.

I got these for my daughter for Christmas and i cant wait for her to open them! I had a great experience at the Irving location purchasing my item!

They are great! Sound quality is amazing. They are a little heavy but you get used to the weight after wearing them. Love these for plane rides.

Overprice Good quality Sounds great volume not loud enough

Good headphones, sound is crisp fit well but definitely not worth the outrageous price.

I ordered these headphones on 12/22. It’s a bday gift for my son. It is 1/19 and I still have not received anything. I have called customer service 5 times and all they do I cancel the order and submit a reorder. This has never happened to me. Worst service.

No regrets!!! I bought one for my husband for work (Zoom calls) and a in less than a month later bought my son one for Christmas. Excellent buy

Preferred the colored ones over the boring black and silver. But these are nice. Pricey tho.

Great noise cancelling and easy to fold and place in the storage case which came with the headphones. Great deal! Download the app and easy!

Great sound quality and noise cancellation but VERY heavy and gave me major headaches and jaw pain. Will be returning but if you can handle the weight they are great.

I could see why these are replacing beats for top tier! Comfy, user friendly. And easy switch between noise-cancellation and transparancy mode

they honeslty sound like heaven but when it comes to the price its just to hard to choke up $500 for them. sony has way cheaper ones that are almost the same. they defintely are still the best headphones on the market. they are also very stylish

Love these. Probably overpriced for sure. But it’s like paying extra for a Gucci bag. You absolutely don’t need it, it’s a fashion statement.

I have still not received it. Called Best Buy Customer Service 10 times. I get routed to “Southeast Asia” and was told it was escalated and you will get an email in 24-72 hrs. I have not received anything. Worst place buy anything online. It’s been well over 72 hrs and Best Buy has been having money for over 20 days! If buying from online do store pick up. Worst experience ever. BBY01-806825016253

Some features are not working . Wouldn’t recommend

I just want to say I love apple, I had in mind was to use the Max for working out at the gym but it’s not made for it. It’s way to heavy and falls off when running or other gym activities.the sound is awesome made for more home use. I hoe this helps.

It’s ok to use but giving trouble sometimes and really so so

The truth is that they are very good, I was impressed with the quality of the sound, the only thing I think it lacks is to be able to adjust more because when you do an exercise I already have a bench. It is uncomfortable because they fall, that would only be it.

Amazing headphones. The price is steep, but the head tracking and sound quality make it worth it. Wish I had gotten them in another color.

I really liked these if you have the money these are an amazing buy especially for the gym and in the classroom i would heavily recommend