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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17902 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 828 Showing 16,541-16,560 of 17,902 reviews
  • Rated 5 out of 5 stars

    Great headphones-Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. They block out all of the sound. I bought them for my son so he can study with them in his dorm. The color is great too, very different!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Waste Your Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upset that these only had a 15 day return policy. The sound quality is amazing. However, you have to unpair and pair them to your phone just about every time you use them. I’ve actually started to loathe these headphones. 1.) Take them out of the smart case. 2.) Realize and hey aren’t working. 3.) Put them back in the smart case. 4.) Plug them in. 5.) Forget them in your Bluetooth settings. 6.) Take them out of the smart case. 7.) Pair them to your phone. 8.) Repeat as many times as needed until they actually work. Stick to the Bose headphones. I’m so happy I still have my 700s. And I did a research study with Bose - they have the ability to turn on spatial audio with head tracking via a software update. These Apple headphones are horribly annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far, worth the investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfy! A little heavier than I was anticipating, but not so much that they’re bad to wear. The sound quality is fantastic and they’re easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves them. I got them for her for Christmas. Maybe my only gripe is when she has them on she can’t hear me talking to her at all. Ha!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy and pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound quality, very Heavy, I like how it is integrated with the iPhone, pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but a great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are an excellent set of headphones. However, I would only buy them if you have money to burn, as they are very expensive compared to similar products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped charging

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stopped charging after two uses. Stays at 1%|

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for gym use. Dont get too stinky after a good workout. They stay on pretty good wothout much slipping. The noise cancellation works pretty good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work today a waste of money . Will connect and unable to hear music

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple max pros stopped charging after a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got these and they stopped charging after a month

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise cancellation ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these headphones are amazing. If you need some headphones with amazing noise cancellation but don't buy nothing else. These are it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apples first over the ear venture delivers amazing sound quality with excellent battery life. A must buy if you listen to music daily on your commute.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average headphones at top notch price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting premium sound quality at this price point, but they don't sound a lot better than my airpods pro. Heavy, and low stability when I move my head. Material quality is great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not my favorite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return these as they gave me a headache. They also made my ears sweat. They are good with sound quality but build is not great. I ordered the Bose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dirty smelly item, don't trust best buy I guess?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nasty. I opened the AirPod Max box and a bad smell came out, the case and ear covers were covered in makeup, and the item was still connected to the previous owner so my location was sent to them upon connecting to the device. Honestly, they're so dirty I'm afraid to even try them on for sound and will need to immediately return. Gross.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far.. Sound is just amazing.. They're super comfy and don't feel heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a more expensive pair of headphones than I would normally ever get but they sound amazing and feel great. Use them for workouts every day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOPE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY OPEN BOX !! Not unless you don’t mind going back & forth to Best Buy to have them exchanged. Went through three different pairs and all were connected to last owner Apple ID which means they can track them (YOU) whenever & wherever you’re using them. Customer Service won’t help just let you return them so don’t waste your time & money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my daughter for Christmas and i cant wait for her to open them! I had a great experience at the Irving location purchasing my item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! Sound quality is amazing. They are a little heavy but you get used to the weight after wearing them. Love these for plane rides.

    I would recommend this to a friend