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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17902 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 829 Showing 16,561-16,580 of 17,902 reviews
  • Rated 3 out of 5 stars

    Good quality but over price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overprice Good quality Sounds great volume not loud enough

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, sound is crisp fit well but definitely not worth the outrageous price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Service Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these headphones on 12/22. It’s a bday gift for my son. It is 1/19 and I still have not received anything. I have called customer service 5 times and all they do I cancel the order and submit a reorder. This has never happened to me. Worst service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for anyone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets!!! I bought one for my husband for work (Zoom calls) and a in less than a month later bought my son one for Christmas. Excellent buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noice cancelling

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling and easy to fold and place in the storage case which came with the headphones. Great deal! Download the app and easy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancellation but VERY heavy and gave me major headaches and jaw pain. Will be returning but if you can handle the weight they are great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love transparancy mode <3<3<3!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could see why these are replacing beats for top tier! Comfy, user friendly. And easy switch between noise-cancellation and transparancy mode

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tooooo expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they honeslty sound like heaven but when it comes to the price its just to hard to choke up $500 for them. sony has way cheaper ones that are almost the same. they defintely are still the best headphones on the market. they are also very stylish

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Probably overpriced for sure. But it’s like paying extra for a Gucci bag. You absolutely don’t need it, it’s a fashion statement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with Best Buy. BBY01-80682501

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have still not received it. Called Best Buy Customer Service 10 times. I get routed to “Southeast Asia” and was told it was escalated and you will get an email in 24-72 hrs. I have not received anything. Worst place buy anything online. It’s been well over 72 hrs and Best Buy has been having money for over 20 days! If buying from online do store pick up. Worst experience ever. BBY01-806825016253

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features are not working . Wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not made for working out:(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to say I love apple, I had in mind was to use the Max for working out at the gym but it’s not made for it. It’s way to heavy and falls off when running or other gym activities.the sound is awesome made for more home use. I hoe this helps.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok to use but giving trouble sometimes and really so so

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. The price is steep, but the head tracking and sound quality make it worth it. Wish I had gotten them in another color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked these if you have the money these are an amazing buy especially for the gym and in the classroom i would heavily recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and comfortable!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the airpods max. The noice cancelling feature actually does the job. I love wearing them while i read and workout. Super comfrtable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical on spending that much on headphones but man was impressed. These have really good rich bass not too overwhelming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, however it is not connect easy when you put on your ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Air pod max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great headphones for someone that isnt on the go I’m always moving and I workout they are horrible for me you can’t sweat or even barely move with them they suck for mobility but are good in all other areas but for me mobility and sound quality are the only thing 2 that matter the sound quality amazing 10/10 mobility 0

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding and noise canceling

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best sounding and offer awesome noise canceling, they can be a little heavy if you aren’t used to wearing headphones.

    I would recommend this to a friend