Customer Ratings & Reviews

We have had to visit Bestbuy 4 times to have these airpods fixed. They get to a point where they will not charge and they won’t turn on very often.

Eh just not worth it. Sound quality is good not mind blowing.

These headphones are trash and so is Apple support. With the AppleCare I spent $600 on this garbage. Owned less than 3 months and they now constantly disconnect. Apple had them for 5 mins and said they couldn’t duplicate the issue so they were sent back to me in the same defective condition.

I wanted to buy them for long time but I didn’t expect the material to be ans feel so cheap. Sweat too much, even though you are not doing any exercise at all. doesn't hold steady. Too expensive for those airpods.

Horrible customer service they sent me an email confirming my purchase was ready for pickup. Then when I drove an hour to go pick it up they said it had already been sold to another customer.

Asked to pay 300$. Manufacturing warranty doesn’t work. I brought my airpods to apple customer service and they told me that there's a hardware issue But my headphones worked in the evening, I plugged them with the charging cable and when I checked them in the morning they didn’t turn on. I absolutely don't understand why is it due to hardware issue? And they are asking me to pay 300 dollars for hardware issue but as i said I use apple products because of the quality And if you’re not responsible for low quality products I don’t see the reason to continue using them.

So, these are great but, in comparison to some of the Sonys or other brands that are significantly cheaper theyre not that much better. This is a situation where tou really are paying for the name more than anything.

Great sound but a little heavy to use for a long period of time

They are not waterproof, which limits the ability to use them for heavy workouts, but they are perfect for everyday use.

This was a Christmas gift for my daughter. She loves them. They are a bit pricey, and a little bit too much bass for my taste but they're very comfortable, great noise cancellation and the usual Apple build quality.

too many things wrong with it for the high price. slipped off my head, too heavy, itchy. Swapped them out for the Bose.

Great sound, but I can’t use them often I got a “bubbly” sound for days after & the fabric soaks up all of the sweat kind of gross

I bought mine a month ago and I’m on my third pair now. The noise cancellation button broke each time and stopped connecting to my phone. When they work they are phenomenal and that’s the only reason they aren’t 1 star. You pay $600 for headphones, they shouldn’t break within a week.

Love them !!! Best purchase ever especially for running or working out! I literally feel like im in my own bubble lol

I bought these for my niece and she absolutely loves them. They are very practical. One thing I dont like is the fact, as with all apple headphones, they only give you the usb-c charging cable but no actual plug

It’s good product but return it,very expensive. MAX

The headphones have a great color. The package is complete including the charger and the protective case. Good buy.

In love, also I would have loved the noise cancellation to work as well as it should for the price of these things!

They wont charge!!! Im not sure why but it seems sloppy when it comes to charging and the battery

Nothing extraordinary for this price. Not an audiophile choice