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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 832 Showing 16,621-16,640 of 17,931 reviews
  • Rated 5 out of 5 stars

    Best Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headphones I ever owned, automatically connect to your apple devices, and the noise canceling is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As any other apple product, they are expensive but always work as expected. Love the npise canceling function

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s delivery service delivered ro the wrong house. Delivery service actually sent a picture of wrong house . Called Best Buy immediately - and have been arguing for my money back for 2 weeks - they refuse a refund for the reason “ delivered successfully” even though proof it wasn’t right address ! Ridiculous! Beware!’!!! Best Buy does NOT care about customers! I will never buy from them again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the pricetag it is so worth it. I went the bathroom with headphones and didn’t even hear the flush

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not even close to being worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look really sleek but they didn’t work. They would randomly lose connection and just not connect…and then not charge either. A very over priced and flawed product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too heavy, not impressice sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really tried to love these, especially since I was able to get them on sale. Unfortunately I was just not impressed with the sound. They also were quite heavy and painful when wearing with glasses. The other issue I had wifh these headphones is they constantly have to be charging.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these to everyone!! I have Beats by Dre and these are better!!! Trust you won’t be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10x better than any headphones i ever had. Very comfortable and it isnt tight on head. Love them very much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good, but not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of positives a lot of disappointments. I wouldn’t buy at 550 bucks anywhere around 300-400. It’s a catch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple, not pear. Just Friut. An apple a day, will get you into the ER. Bears, beats, Battlestar Galactica.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for apple ecosystem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality good sound, really low low low volume

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tuck

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. Everywhwre I go worh them, people will state at you. They are ugly. They never connect properly with most non apple devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not charge after a month

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this AirPods from Best Buy barely six month ago and suddenly it stop charging only to take it to Apple Store and discover that I have to pay $300 for fixing some hardware issues

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headaches after 45 minutes of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed these headphones but i would get headaches after about 45 min of use due to how tight the band was. Had to return them after a week.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with awesome sound quality and features. Except for the hand-off feature that works randomly and brainlessly, jumping from one device to another without my interaction or will.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Heavy and a little itchy, they also kept wanting to fall off my head while working out. Other than that great sound. I don't think its worth the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely was not worth the $500 price tag. Should just stick to the airpod pro's. And if you need some headphones get some beats or Skullcandy. Battery lasts a long time though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sound good but overpriced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods max are well made and sound good but definitely overpriced. Would have loved for a hard shell carrying case and also the headphones dont seem to get as loud as other headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift. The receiver thought they were outstanding. Super comfortable, quiet, great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good if not better than the pros. Super quiet, comfortable, and as usual the sound is amazing

    I would recommend this to a friend