Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17902 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 833 Showing 16,641-16,660 of 17,902 reviews
  • Rated 1 out of 5 stars

    Not even close to being worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look really sleek but they didn’t work. They would randomly lose connection and just not connect…and then not charge either. A very over priced and flawed product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headaches after 45 minutes of use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed these headphones but i would get headaches after about 45 min of use due to how tight the band was. Had to return them after a week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gift!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift. The receiver thought they were outstanding. Super comfortable, quiet, great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Pros

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good if not better than the pros. Super quiet, comfortable, and as usual the sound is amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not charge after a month

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this AirPods from Best Buy barely six month ago and suddenly it stop charging only to take it to Apple Store and discover that I have to pay $300 for fixing some hardware issues

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, good sound quality. If i could do it again i would go with bose for the price though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for apple ecosystem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality good sound, really low low low volume

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Max

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for the price, considered other options but stuck with airpods max due to premium feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product I've ever used. Thank you best buy for giving me this opportunity to buy this dream!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cute in green

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ! Super cute color ! I’m glad they didn’t have the space gray and I ended up with green !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR THE GYM!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my AirPods for a year at the gym but somehow never got used to them. Overall these were great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t like them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels like something is pulling on my ears. I don’t like how only one side of the earphone seems to work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend these headphones. Great sound quality, blocks out noise and comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luxe purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved these! The color was very chic and cool and the noice cancelling was spectacular.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered defective

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered defective product. Never was able to charge, it ran out. Had to go to Apple Store as it was over 30 days. For a "premium" product. If I had purchased via Amazon I could return, and I would probably change products as these are also very heavy as many reviewers noted. They work great, amazing connection, the only gripe I have is the defective they don't charge part.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Heavy and a little itchy, they also kept wanting to fall off my head while working out. Other than that great sound. I don't think its worth the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with awesome sound quality and features. Except for the hand-off feature that works randomly and brainlessly, jumping from one device to another without my interaction or will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They look pretty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look really nice and i am already in that apple ecco system so you know i bought it just cause.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely was not worth the $500 price tag. Should just stick to the airpod pro's. And if you need some headphones get some beats or Skullcandy. Battery lasts a long time though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Always do pick up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy never gave me these headphones but also proceeded to not give me the money back!

    No, I would not recommend this to a friend