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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 834 Showing 16,661-16,680 of 17,931 reviews
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best headphones i have ever owned. amazing sound quality and transparency mode blows me away!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy compared to what is out there!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great!!! But the documentation of how to connect them to a phone or a iMax when they are co-located is non-existent. Therefore the actual how to do it is impiracal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great, bad color.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones, but I do not recommend the white ones at all. They get super filthy, and some Best buys will not let you return them. So be super mindful when buying in these. Make sure Best buy honors their agreement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound and noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Son received for Christmas and it is a hit! Great quality and worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gift and my son loves it too! Great gift to give to someone that love music as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair as i brought them for my gf. We love our headphones and it is amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go with another pair of headphones. These are way to heavy and the sound quality it’s very okay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They are the best investment ever!!! You would not be upset with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect as expected/ great gift item for anyone /well enjoyed/fast shipping / amazing sound

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels like something is pulling on my ears. I don’t like how only one side of the earphone seems to work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutley perfect, aside from the weird case. A sleek metal finish and comfortable design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and excellent sound quality. I wish they had the color purple to match my iMac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ‘em

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They have great noise canceling and stay in place when I run on the treadmill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sound and comfortable to wear. Added silicone covers to make them easier to handle

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shoddy Reliability with 0 ownership from Apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my AirPods Max for just a bit over 1 year and when they were functional, they were great. Are there better sounding headphones out there? Absolutely but for the Apple ecosystem their seamless transitions and connections are great. My issue though is after 1 year of light use, the automatic head detection feature has failed and there is no way to reliably connect the headphones to any product. After 1 year, this type of failure is a joke and Apple refuses to assist in any way;their solution is to recommend I purchased Apple care at purchase (so add 60 bucks to these already market lagging price) or pay 300 to possibly get them repaired. Absolutely a joke that these headphones have this kind of failure rate (look online as there are thousands of instances of this) and unfortunately, I’ll be looking at alternatives this next go around. Apple had a long way to go before these truly reach the elite status of their other products.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed and waste of money. These were no better than any other headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Increíble sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them got them on sale so I felt like it was worth it at the price I purchased them at

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Water builds up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was definitely amazing but it builds condensation from wearing it for a hour. Water and electricity don’t mix so had to return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound good. I will be buying more to give as Christmas gifts this season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Apple (again)!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones purchased in a while! Work travel has picked back up and these were a need!

    I would recommend this to a friend