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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17901 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 835 Showing 16,681-16,700 of 17,901 reviews
  • Rated 2 out of 5 stars

    Great, bad color.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones, but I do not recommend the white ones at all. They get super filthy, and some Best buys will not let you return them. So be super mindful when buying in these. Make sure Best buy honors their agreement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sound and comfortable to wear. Added silicone covers to make them easier to handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increíble sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them got them on sale so I felt like it was worth it at the price I purchased them at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound good. I will be buying more to give as Christmas gifts this season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so clear. The background noise is completely eliminated. Love these so much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed and waste of money. These were no better than any other headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AIRPODS MAX FOR THE WIN

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY DAUGHTER LOVES HER NEW AIRPODS MAX. THEY SOUND AWESOME. GREAT UPGRADE FROM THE EARBUDS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS WOW!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to say about those?! AMAZING!! Best noise cancellation ever, comfortable, nice fit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods pro max.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was cute but real tight and gave me bad headaches it was returned immediately!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality wasn’t very good or the deafening returned soon after purchase and really slide off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my life. Loves them so far will update after she wears them for a few

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are AMAZING!! I can’t hear a single thing at the gym wearing these and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple air pods max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my great niece for Christmas She loves them She uses them every day

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost this customer for life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst purchasing experience I may have ever had. Three separate customer service interactions were completely useless. After almost a month, my order was simply cancelled. Although I had to pay $100 more to purchase this item from another store, the extra $$ was totally worth it. I will go to great lengths to make sure I never purchase anything from your store again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. The sound is crisp and concentrated. Favorite feature ia the noise cancelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. The sound is crisp and concentrated. Favorite feature ia the noise cancelling.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Water builds up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was definitely amazing but it builds condensation from wearing it for a hour. Water and electricity don’t mix so had to return

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shoddy Reliability with 0 ownership from Apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my AirPods Max for just a bit over 1 year and when they were functional, they were great. Are there better sounding headphones out there? Absolutely but for the Apple ecosystem their seamless transitions and connections are great. My issue though is after 1 year of light use, the automatic head detection feature has failed and there is no way to reliably connect the headphones to any product. After 1 year, this type of failure is a joke and Apple refuses to assist in any way;their solution is to recommend I purchased Apple care at purchase (so add 60 bucks to these already market lagging price) or pay 300 to possibly get them repaired. Absolutely a joke that these headphones have this kind of failure rate (look online as there are thousands of instances of this) and unfortunately, I’ll be looking at alternatives this next go around. Apple had a long way to go before these truly reach the elite status of their other products.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod max

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side no sound ……………………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect gift for teenagers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love it, love it. The perfect gift for teenagers. Amazing sound and features.

    I would recommend this to a friend