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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 835 Showing 16,681-16,700 of 17,931 reviews
  • Rated 2 out of 5 stars

    Ok…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality wasn’t very good or the deafening returned soon after purchase and really slide off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so clear. The background noise is completely eliminated. Love these so much.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Always do pick up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy never gave me these headphones but also proceeded to not give me the money back!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AIRPODS MAX FOR THE WIN

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY DAUGHTER LOVES HER NEW AIRPODS MAX. THEY SOUND AWESOME. GREAT UPGRADE FROM THE EARBUDS.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cosmetic build, noise canceling and mic. Sound wise, not impressed at all, extremely expensive, I returned them and got my self the Skullcandy crushers Evo for $149.00, this one’s really kick but sound wise and build quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stick to AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bass Im a bass is important when it comes to headphones for many people and at this price apple could have done a better job. Sometimes I wonder how responsible Apple is for global warming since they manufacture billions of products

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods pro max.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was cute but real tight and gave me bad headaches it was returned immediately!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost this customer for life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst purchasing experience I may have ever had. Three separate customer service interactions were completely useless. After almost a month, my order was simply cancelled. Although I had to pay $100 more to purchase this item from another store, the extra $$ was totally worth it. I will go to great lengths to make sure I never purchase anything from your store again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well designed product that just works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and sound quality of the headphones. Noise cancelling works really well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound you can feel after awhile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked it worked phenomenally, the highs were clear and precise, mids weren’t muddled and blended into the base really well. The base hot hard but not overwhelmingly so. After wearing it for over an hour, you could really start to feel the “quality” of the build. The only issue I had was that it never remembered my phone and I would have to reset the device and reconnect it over and over again. For the amount of money, i was kinda let down by the quality control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ITS WOW!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to say about those?! AMAZING!! Best noise cancellation ever, comfortable, nice fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my life. Loves them so far will update after she wears them for a few

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple Rip off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive case is just ok battery life is ok and it’s very heavy sound quality good headphone pair with device manually one device at a time noise canceling good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are AMAZING!! I can’t hear a single thing at the gym wearing these and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple air pods max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my great niece for Christmas She loves them She uses them every day

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple pro max openbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is dirty, box is broken, smiles like sweat, lost connection easily

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. The sound is crisp and concentrated. Favorite feature ia the noise cancelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. The sound is crisp and concentrated. Favorite feature ia the noise cancelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect gift for teenagers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love it, love it. The perfect gift for teenagers. Amazing sound and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever very lightweight Only wish it had a little more bass but still sounds good

    I would recommend this to a friend