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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 839 Showing 16,761-16,780 of 17,931 reviews
  • Rated 1 out of 5 stars

    Great sound, horrible everything else

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music sounds really good in these headphones even though we can’t use HiFi audio. But the connection issues and sound cutting out is unacceptable for some $400+ equipment. Then you add in the condensation which causes you to have to clean the inside at least once a day. Usually Apple products are known for their ease of use, but I would hard pass on any kind of over-the-ear product from them. It’s clearly not their forte.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tech highly recommended. The service from Best Buy too is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent headphones good sound quality nice touch with the caring case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are just what I’ve come to expect from Apple. Love ‘em!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality of headphones. I’m hoping that I could buy the white one too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s ight tbh! it moves a lot when I bend down! also it’s very heavy to wear not lightweight as I expected! Nd honestly I only got it because it’s APPLE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The sound is smooth the look is not bulk or exaggerated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel great and sound amazing. The blue ones look pretty slick : )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Airpod Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphone. Gives you luxury hearing and noise cancellation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice, overall value could be better for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium build, awesome sound. Pricey, not worth the price. Case could be better. Many better products available for the exorbitant price. However, worth a buy for Apple loyalists and fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been wanting these for awhile she says they are great!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Yeribe

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, sound goes out and it very muffled and unclear

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed at all.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounded like a basic pair of over the ear headphones. This is the first apple product I was unimpressed with. Seriously overpriced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dislike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them for the gym and for only 2 days because they were damaged by my sweat

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancellation, and the confort when you’re working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality! Good Sound! Long battery life! I am glad I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely best headphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sounding, fitting and looking headphones I’ve ever purchased

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy refurbished products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was existing issue with the microphone. I didn’t realize until the date of return had passed.the microphone works but it feels like someone is speaking from mother room.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are. If worth the money at all have already had to have them replaced as they stoped working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gifts for my daughters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifts for my daughters. They loved them. The sound quality is awesome

    I would recommend this to a friend