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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17899 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 847 Showing 16,921-16,940 of 17,899 reviews
  • Rated 2 out of 5 stars

    Not-so-great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay-ish headphones. very heavy and not worth the pricepoint.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the beats studio 3s and these sound identical with the exception of having transparency mode. Save the money. Buy the beats.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Open Box and Purchase Process.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible: Took them on trip out of country. Would remain paired. Had to rest twice as they reflected the wrong battery percentage. They were open box purchase. Note buying experience was bad also as I have zero balance with Best Buy and had one for several years and they could not find my account. Question now is can I return them after 3 weeks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitment around the head does not stay to secured when i am working out with these headphones at the gym

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over all. I was expecting more out of this speaker

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Cannot hold a charge at all. Useless. What a waste of money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor qualities

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth 500, regular airpods are better, and louder

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They sound great & they cover the whole ear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only buy new!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these open box or refurbished. I bought them open box and they were still linked to the previous owners Apple ID. There’s no way to unlink the ID without that person doing it themselves. I had to return them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good they just fall of my head if i go skating but i kinda expected it, overall good product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent headphones, but nothing special

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they start tighter on your head. Sound quality is merely OK.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scammed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got scammed. They gave a used product with hairs and stuff inside the box. Never got back to me and they never gave me a new one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these in March of 2022, they don’t work anymore. They won’t connect to my phone, they won’t even factory reset. Don’t bother contacting apple support, because they’re not helpful either. Absolute trash, I wish I never bought these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones died after 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after 2 years! Costs $299 to repair via Apple. So much for a quality product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are over priced. Not the best quality, also when im at the gym headphone fall off a lot and slip

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable, Hot, Ill fitting even for an adult.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes instead extremely disappointed!! Returned for Beats.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is top notch, but not $550 worth. Battery drains incredibly fast and they are heavy! Also, the case they come with is ugly and useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible headset. I bought from best bus

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is garbage .since I bought no one ever hear me clearly . I have sent it back and they said they fix. Why is Best Buy or Samsung find it hard to replace this .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable fit. I have naturally curly kinky hair and it would get stuck in it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels really heavy on my head. I have owned many headphones. Not a fan.

    No, I would not recommend this to a friend