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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 848 Showing 16,941-16,960 of 17,931 reviews
  • Rated 1 out of 5 stars

    Its not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price tag, i was expecting a pair of headphone with outstanding sound quality but it was mid. It was like an overpriced pair of airpods. Sonys are way better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Below average for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price -- it is an average or below average item

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the beats studio 3s and these sound identical with the exception of having transparency mode. Save the money. Buy the beats.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not-so-great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay-ish headphones. very heavy and not worth the pricepoint.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Open Box and Purchase Process.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible: Took them on trip out of country. Would remain paired. Had to rest twice as they reflected the wrong battery percentage. They were open box purchase. Note buying experience was bad also as I have zero balance with Best Buy and had one for several years and they could not find my account. Question now is can I return them after 3 weeks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitment around the head does not stay to secured when i am working out with these headphones at the gym

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for working out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the purpose of working out, but they were terrible. Sound quality was good, but barely better than a pair of headphones you would spend hundreds of dollars less on. While working out, they fell off my head every time I laid on a bench

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only buy new!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these open box or refurbished. I bought them open box and they were still linked to the previous owners Apple ID. There’s no way to unlink the ID without that person doing it themselves. I had to return them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over all. I was expecting more out of this speaker

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good they just fall of my head if i go skating but i kinda expected it, overall good product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor qualities

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth 500, regular airpods are better, and louder

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent headphones, but nothing special

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they start tighter on your head. Sound quality is merely OK.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable, Hot, Ill fitting even for an adult.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes instead extremely disappointed!! Returned for Beats.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is top notch, but not $550 worth. Battery drains incredibly fast and they are heavy! Also, the case they come with is ugly and useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these in March of 2022, they don’t work anymore. They won’t connect to my phone, they won’t even factory reset. Don’t bother contacting apple support, because they’re not helpful either. Absolute trash, I wish I never bought these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable fit. I have naturally curly kinky hair and it would get stuck in it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels really heavy on my head. I have owned many headphones. Not a fan.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nahhhh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, stinks after a while. got very dirty and fast. way overpriced too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scammed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got scammed. They gave a used product with hairs and stuff inside the box. Never got back to me and they never gave me a new one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Better Next time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly kinda crap sounding for the price, when compared to other offerings from companys like sennheiser, Mr. Speakers (aka Dan Clark Audio), Bowers and Wilkins they just dont really perform, and the comfort overall is rather sad. returned within a week of trying even after 48 hours of break in they still didnt have much performance as other noisecanceling headphones like the sony 1000s which are $300ish instead. go buy those instead.

    No, I would not recommend this to a friend