Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 849 Showing 16,961-16,980 of 17,931 reviews
  • Rated 1 out of 5 stars

    Horrible headset. I bought from best bus

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is garbage .since I bought no one ever hear me clearly . I have sent it back and they said they fix. Why is Best Buy or Samsung find it hard to replace this .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Cannot hold a charge at all. Useless. What a waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are over priced. Not the best quality, also when im at the gym headphone fall off a lot and slip

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cushions were very itchy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with them as they were not very loud and the over the ear Cushions were very itchy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They sound great & they cover the whole ear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pretty solid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, features are good as well. Overall a good buy if your into apple products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones died after 2 years

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after 2 years! Costs $299 to repair via Apple. So much for a quality product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It costs a lot of money for the quality of the product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very expensive for them to only work with Apple products. I’m a Apple fan but not that fanatic.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rubbish

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot to return and now I'm stuck with. There crap and too heavy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get dirty easily in white

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, the battery for the price is a bit off and they get dirty easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the item and when I asked for a refund they denied me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a Christmas gift to my daughter and by March 15, they stopped working completely. Having a tough time getting anyone to support this expensive product completely not working after three months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    love them! great sound

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them i love how the music sounds so clear! def recommended these headphones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ehhhhh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Sound qualty wasn't what my husband expected. I returned the item and purchased the Bose headphones instead. Hubby is happier with the Bose headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is a joke

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. And “now longer returnable” after thirty days are you kidding me? 500$ apple headphones that dont work? Unreal. Stand by your products, Best Buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpod max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good for me to bulky the sounds is not the good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save your money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. These are overpriced. Just stick to your AirPods.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Looks nice i guess

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the nices headphones out there but no bass!! You will not feel the music.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Huge let down

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and go with the AirPods Pro. I was very let down. My AirPods Pro sound the same if not better.

    No, I would not recommend this to a friend