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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 850 Showing 16,981-17,000 of 17,931 reviews
  • Rated 1 out of 5 stars

    No replacement from Best Buy or fed ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package was taken from my porch and neither Best Buy or Fed ex did anything! So $$$ list!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced, could be about $200 cheaper, but comfortable and great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s lit l

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice. They’re for my girlfriend and she loves everything about them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What’s the point if they fall off easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connectivity, amazing noise cancellation and sounds is decent but after a couple months of use the firmness of the earphones decline to the point I can’t lean over without them slipping out of position.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend breaks down easily

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these in June of 2023 and they stopped working randomly by May of 2024 Less than 1 year of owning these and they stopped working and I paid $500 for them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely expensive and not worth it. I love my xm4 and is way better for the price. Apple really overpriced this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER GOT THEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER GOT THEM AND BEST BUY DOESNT WANT TO REPLACE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing charger and connected to somebody else’s iCloud. Clearly not ‘excellent’ condition.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems less that one day after purchase. Returned to Best Buy and was given a hard time by the manager that refused to return or replace them. Last time I’ll buy from Beat Buy and am closing my credit card with them, also.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to use. Children love them. Got it for Christmas for them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound but not for all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like these headsets I like the way they feel on my head very comfortable. I like that they stay locked in one position. The sound is pretty good but not on all songs, I find on older songs they seem to have to much bass, and for the money that shouldn’t be. I do recommend them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Heavy and Headache

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the Airpods Max. It is heavy and giving me headache plus nausea. Other headphones I have dont give me this uncomfort.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't let popularity fool you

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why people love these. The sound quality is not great compared to other options on the market and they are extremely uncomfortable and heavy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried em for a change not really my style my wife loved em

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outdated really big bulky. They fall bud get knocked by things everywhere. The sound isn’t as goood as I remeber them to be. Or the mic the AirPods Pro are superior in every way. These willl be a pain for you trust me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so comfortable. Meh sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so comfortable to wear because it clamps really hard on my head. Sound quality is about the same as my Sony XM3 which is far more comfortable. I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple needs to do better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth constantly disconnected and apparently this is an issue theyve had for a while. I dont buy tech for clout if i spend 500 or more on headphones they should work properly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality. My only downside is it’s not as comfy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folks dont hear me during calls inqqs told beat buy sells defective or refurbished and claim its new . Auch a shame if thats true .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never delivered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was never delivered , Best Buy never help me out on this case .

    No, I would not recommend this to a friend