Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17898 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 850 Showing 16,981-17,000 of 17,898 reviews
  • Rated 1 out of 5 stars

    No Bluetooth Multi-Connect Switching

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the lack of multi-device connectivity. I work from home and I have to manually go into the bluetooth settings in my phone or computer to switch between the two vs. the easy ability to toggle between devices on Bose QCs. Also no 35mm headphone jack for airplanes? Not worth the price. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Suck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Too heavy. Wanted them for travel. Don’t think it was going to go well on five hour flight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t own it but my opinion is they look

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone else my opinion on it they look like earmuffs for winter. Not for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad daughter

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to bring these back problems with them after a couple months and it was a gift for my daughter. She’s not very happy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son did not like these. Not worth the money at all. Taking back today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they could how a charge it would be nice. I charge them and when I go to use them they won’t connect or battery is gone. Definitely expected more for the price!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry but true

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it’s not what I thought , unfortunately I have to returned them , I think their is something missing for a better quality of sound it needs more base

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    If you can do it!! ;)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had these for a couple of days but I love them so much! I’m a college student and I have neighbors who don’t know how to tell their kids to shut up these kids bang on the doors it’s so annoying so having these headphones has made my life so easy you cannot hear these kids for anything the noise canceling is really good!!! Overall they’re really comfortable they do get a little uncomfortable over a period of time but that’s any headphones, when you listen to music or look at shows it feels like your in a movie theater, the battery lasts so long for me I’m usually doing work for hours everyday and they still haven’t died on me if you have the money I honestly recommend these

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box fake

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought 2 the other one was fake open box purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Um… Cannot even play one song interrupted .

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth a single penny. On an iPhone, listening to Apple Music and I just switched a song and it took a 15+ min to get to switch back from the phone speaker to the headphones… unacceptable for $400+ headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    High price for ok quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High price not really worth it in the end hood sound but not $500 sound I returned this item won’t buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    For Workouts Look elsewhere !

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good (Not Great) also if your trying to have a phone conversation the other people can barely hear me and they’re not even sweat proof for that Crazy Price. So Many other better options.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality have to return it don’t buy anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods pro

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sound quality and noise cancellation. Only one thing I didn’t like is turning off your airpods. Sometimes i think airpod pro are still on in there case when i put them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods Pro

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They died right away they wouldn’t charge to 100% percent had to exchange them hopefully the new ones are better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max Space Gray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend these headphones to anybody! I could wear them all day and my ears never hurt like most headphones I have experienced before. The mesh headband might be my favorite part. I love that Siri reads notifications as I receive them. Such a sleek design, I love how compatible they are with all Apple products. The noise cancelation is insane as well as the volume and I swear these headphones vibrate/bump to the beat its kind of breathtaking and insane to experience, they really take your listening experience to the next level

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My blue headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it sounds and stay on my ears.Blue is my color.I try to get my Apple items in blue.☺️

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointingly Heavy and Uncomfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy and puts lot of pressure on ears which turns into ache after a 10 mins use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off, do avoid. The worst purchase I made in 22

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound quality for the exorbitant price. Also doesn’t have usb-c!!!! I mean Pro Max iPad and Pro Max IPhone have usb-c.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth The Cost

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great ... Price is ridiculous for how ugly these actually are

    No, I would not recommend this to a friend