Customer Ratings & Reviews

Returned. Too heavy. Sweaty. Impossible to travel with.

Very costly. Would not recommend to any of my friends

Sounds ok but definitely not worth 600 bucks. Not worth it

I dont think this is worth your money. The sound quality for the amount of money that you pay for this is just average

I’m so regretted about this product! 1- too expensive 2- 30 days exactly the battery died in minutes without use. 3- pairing trouble After all this issues I have to go to apple store and I have to buy the apple care because after the repairs you can’t have it. $$$$ The sound it’s good!

Heavy and can get better for way cheaper. Returned and went with Sony

AirPods Max are heavy slide forward when bending over I was afraid they would slide right off and even indoors cause slight sweating after wearing for only a few minutes. They are not very loud. The noise canceling is okay over I don’t recommend I ultimately decided to return them.

I don’t know how this item is because someone stole my identity and bought this item and you would have to ask them.

Headphones are just okay for the price. Also, Best Buy has the worst customer service. I recommend if you buy these, to get them from another store.

They fall off so easily tried returning them to find out I can’t after 15 days so dumb!

Sent the purchase with shippit .. I never got them

Yes these are not it, Kim. Super heavy, audio leak is ridiculous, and they’re not worth the price. Returned 2 hours after I bought them.

Nice sound but they are heavy and slide around to much.

As another lost soul by being a member of the “I own all Apple products”, I was willing to try out the insanely priced headphones. I do also own the Sony XM4 headphones that are virtually untouchable in the noise cancellation game. My conclusion? While looking flashy and unique, These are significantly heavier than any other headphone out there and do not blow the competition away in any category except for the price tag. The case alone made me want to punt them back to the return aisle. Sony and Bose are the still the king of all around noise cancelling headphones.

Right noise cancellation stopped working after 2 weeks.

Headphones don’t work cut out and lose Bluetooth connection from cellular device. Had apple check the headphones and they returned them saying they are okay.

The quality of listening to music is great. Phone conversations are not worth $500.

They break down this is my second time I go back to the store and get a new one. It’s a lot money for something breaking down very easily

These headphones gave me a massive headache when i wore them because of how heavy they are! I do not recommend them. Bose 45 are cheaper and same quality.

Amazing at blocking out noise but for the price the comfortability is just not there. A tight fit around the head.