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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17898 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 853 Showing 17,041-17,060 of 17,898 reviews
  • Rated 1 out of 5 stars

    choppy audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lossless audio, not sure what that means but... the audio on these chops in and out frequently and it's pretty butt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love them, but they suck! They are no different than any other headphones, the AirPods Pro are better than these and are half the price. I returned these!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks ago the battery died i have the guaranty for apple but bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not even worth half the price. They look good, but that’s where everything ends. Heavy on head, bad beloved case and low quality audio with little bass make this a return candidate. I got xm4 and pretty happy with those.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my package with no charger inside I call best she tell to go to the store and return it. I don’t want to return it I just want the charger.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not loud enough ,Returned within a week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all sound quality was good but, Not loud enough, I tried to deal with it but I couldn’t. I had to return..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What product?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U cannot evaluate what u have not been provided. Perhaps this can be resolved someday in the future but it does not look good based on performance to date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt get my airpods. Never delivered. Customer service didnt help me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. The sound quality is poor and it’s so expensive. Just like the AirPods Pro, my friend has a cheap $50 ear buds and that thing sounds 10times better than the pros

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expected more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really don’t like the sound quality I’d expected more for the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headphone I've had, and Im coming from the Bose QCIIs, 700s, and the Sony XM4s. These have similar sound quality to the former 3 I mentioned, but their noise canceling is better. The thing that really sets these apart from other headphones is their unbelievable transparency mode, really feels like there is nothing on your head. They also look sleek AF and feel like there is nothing on your head (dispute their greater weight, the mass distribution is so perfect that they dont feel heavy). No logos anywhere, clean, polished look. An amazing choice and well worth the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is a Fraud!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They failed to deliver and still charged me for something that was not delivered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    :(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They canceled my order, and I. Don’t have my money back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive headphones that do not work properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones had to be serviced at the apple store less than 30 days after purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They smell after 2 uses…. Can’t wash or they will get ruined

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    .Noise Cancelling Issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased it was good for a noise canceling. However, Now totally works for a noise canceling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drunk person made this

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones ever. Brought it for $479. Even if it was $19.99 I wouldn’t buy it because that’s how much it costed Tim Jobs to make them. Super heavy, worst sound and stupid ugly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    There's better options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as other headphones that are way cheaper

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy I bought the SONEY 5 and I have enjoyed with my team

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tight, low sound, good looking garbage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are way to expensive to be this tight uncomfortable and low sounding.

    No, I would not recommend this to a friend