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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17898 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 854 Showing 17,061-17,080 of 17,898 reviews
  • Rated 3 out of 5 stars

    Good product but not a daily use item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont use them much ended up using my air pods pro more. heavy item but fuctions well. not my best purchase though for my personal use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is a joke. Box showed up empty - they promised me a new one - no new pair ever arrived. My money got stolen!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service - TRASH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is horrible. Do not wish this experience on my worst enemy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don’t get these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the left headphone went out so i had to return after a week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be aware common problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging problems after 2 weeks. Great sound quality but software issues big time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warning for open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine was associated with another Apple ID. Losing features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, but at that price point, you can get something cheaper like the sony wh-1000xm5

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in less than a year too expensive for it to stop working so far

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Sound, a little Snug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancellation is supreme but i could only wear them in short stints due to the pain from the squeeze.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my headphones still waiting on a email back from company!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never arrived

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package never arrived and I still haven’t got my refund

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh it’s fine cannot comprehend the price of these bought it as a gift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this sh*

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in 3 weeks……………………………………………………………………………………….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they looked amazing, but they were connected to someone else’s account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hurts your head

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not recommend for the prize feels like youre in an airplane

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Squeaky noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good to use and have some squeaky noises and lack of clarity

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like these at all. Very disappointed. Sound and fit not good. Return reject.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was defective returned it and still haven’t got my money back they keep stalling me never buy here

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst of worst. Within a mont it stop working. No sound in either of them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freebies not included

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not give me the free Apple tv, music, and news voucher as described on the catalog.

    No, I would not recommend this to a friend