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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17898 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 855 Showing 17,081-17,100 of 17,898 reviews
  • Rated 1 out of 5 stars

    Still linked to previous owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very unsafe the device is still linked to the previous owner and they can see my every move

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were subpar headphones especially for the price point.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have stopped working! Sent them to be repaired twice and they stopped working! do not recommend!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Cant use this with a phone call

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too heavy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars for the sound. No star for the weight. Gave me a headache. Returned them for the Bose headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too tight and heavy…it gives me a headache after a few minutes. not worth it at all…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPod Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but not a good product. Your mostly paying for the looks because you will not be heard while on the phone and the cushion will make your ears sweat

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable. Prefer Beats by far.and sound no g

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a horrible product and no reliable product; It broke after 1 year of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boo apple REEEEEEEEEE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor audio quality. Cheap feel. I promise you it isnt worth 500 dollars

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is horrible and to cost so much and not be sweat proof

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work properly. Sound quality is very poor

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish there was an on off button.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best headphones but the always on feature kills your battery. Get us a on off button.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over oriced still ti this day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely over oriced as expected with apple but whatever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Call them red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren’t pink at all straight red so ugly not even rose gold. Leaks a lot of sound

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disvonection issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mt pair keeps disconnecting and reconnecting its really annoying

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    They’re That Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I purchased these the Apple store because I had a deep discount (almost half off) ,it took me about two weeks to pull the trigger but,I decided to go ahead and so far no regrets,I listen to everything rock,metal,R&B,blues,country (some), and some rap. When I got these home and the first thing you notice is like always Apple has the most premium packing than anyone and as I opened the box I like everyone who have a pair was greeted by “The Bra” and I knew I would purchase a hard shell case (I did) ,I pulled them out and my phone synced like they were old friends so I said “since you guys have met,let’s see what you can do to become my friend and put them on,if you want to hear pure beauty put the on and listen to Mistral Wind by Heart, I was floored so I started going through my old school catalog EWF,Pink Floyd “Echoes” and was not disappointed. There those who’ll say these are on the heavy side,I don’t plan to use these while working out,the weight is no problem with me,the quality is top notch and I’m hoping that they will last a long time,because I like the appearance in the fact that they’re slim and do not look like a martian when wearing them.There will be those haters who will complain that “you spent that much for headphones “,there’s more expensive headphones out there and besides I spent my own money so get over it, I give these 5 Stars because they’re that good ,the build quality and my number one reason is because Bestbuy’s price, I see Bestbuy also has accessories for them and I purchased accessories for mine, If you can afford these and want them buy them you may love them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    f

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sawwaaaaaaagbfbtbunumunybtvr ununtvrvgnumununununynu

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why buy from best buy when they do not cover the d

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed - Best Buy dropped the ball for my son’s graduation gift

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery charge doesn’t last long called store was told to call apple no one wants to accept the problem and send replacement

    No, I would not recommend this to a friend