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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17909 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 856 Showing 17,101-17,120 of 17,909 reviews
  • Rated 1 out of 5 stars

    I can pass for next version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it has its own Apple characters, it’s heavy and didn’t find any better than AirPods Pro. Decided to return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disvonection issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mt pair keeps disconnecting and reconnecting its really annoying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    f

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sawwaaaaaaagbfbtbunumunybtvr ununtvrvgnumununununynu

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. But for the price not worth it rather get other headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why buy from best buy when they do not cover the d

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed - Best Buy dropped the ball for my son’s graduation gift

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery charge doesn’t last long called store was told to call apple no one wants to accept the problem and send replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soon after(less than a week) I got this, the store went for further discount

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ANC so strong it will give you tinnitus.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The active noise cancelling on these is so strong that one of my ears is still ringing from these despite listening at low volumes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, no complaints at all. I would no hesitate to buy another

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Typical apple product - overpriced and mid level q

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly poor product, but even worse was the shipping to get these. It took almost a full 2 months to get these after I ordered....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone and voice quality for calls was terrible. No one could understand me. Unacceptable for a product at this price level.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too heavy, DO NOT BUY THESE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are way too heavy; certain these caused me neck pain. DO NOT BUY. APPLE SHOULD KNOW BETTER, these almost weigh a pound!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its heavy and not comfortable.Sound quality is not so good airports pro or 3 generation sound better then this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was defective after almost 2 weeks of usage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heavy as heck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple products normally but these were heavy. I was hoping I would love but definitely did not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The customer service is extremely disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine, but the customer service was disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Awesome sound but broke quickly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had them 13 months now and i had to send them in once because sounds from the right didn’t work. And just recently they stopped connecting to anything altogether and apparently my warranty is out so I’m out of luck. They only lasted a year but the sound quality and noise canceling were amazing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Onelove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t use yet. Its was a gift to my daughter, so far no complaint z!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overhyped and Average product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over rated price of whatever. Nothing special. Don’t believe the hype and pay the Apple tax again just because.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    People can barely hear me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hear people but can’t hear me or can barely hear me.

    No, I would not recommend this to a friend