Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17898 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 857 Showing 17,121-17,140 of 17,898 reviews
  • Rated 1 out of 5 stars

    Horrible Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are crap. Airpods Pro are so much more comfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    You won’t be disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are super comfortable and light! They are great with noise cancellation. I’m happy with them! They are just a little pricey.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ITEM WAS NOT CERTIFIED REFURBISHED

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to own one of these. After picking it up i went connect it only to find out it was still paired to someones apple account. This clearly shows that it was not certified refurbished as advertised. They clearly wasted my time and resource. I was very disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    They’re everything. He’s just Ken.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy these because they’re so pricy, but they’re 100% worth it! I wear headphones around 8 hours a day (during work and around the house), and these are so comfortable. I especially love the pink color. I can’t wear in-ear headphones because of ear issues, and these are perfect for me. Really smooth transitions between Apple devices. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound on my AirPod Max. Yes, they’re a bit heavy but very manageable and comfortable to wear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Heavy and carrying case is like a purse.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to heavy on your head, I have the Sony and they are much more lighter and comfortable. Also not a fan of the purse like case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Max - Wired Performance Excellence

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max truly shine when it comes to their wired performance, making them a top-tier choice for audiophiles. The proprietary H1 chip and advanced audio processing ensure unparalleled clarity and tonal balance. The bass is tight, the midrange is rich, and the highs are crisp. If you're seeking exceptional wired sound quality, the AirPods Max won't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. The sound quality is top of the line, and they are very comfortable. I'm definitely glad I made this purchase. 10/10

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mortified!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mortified! I bought this early so I would have it for my daughter for Christmas. When she opened them Christmas morning they were dirty. As in black soot and spots on the ear pads. We did our best to clean them. Then when she tried to pair them they were registered to someone else. Unbelievable! I can’t even contain my disappointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing audience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just can’t believe just what Apple has accomplished with these headphones. First of all, I’ll admit to being a bit of an audiophile snob when it comes to headphones. I own or have owned many of the best wired headphones over the last couple of decades. I never thought Bluetooth could satisfy me when it comes to audio. But convenience and mobility have become more important to me as the iPhone has become central to my daily existence. I’ve had the Apple Air Pros 2 in ears for a couple of years and they are marvels in their own right, once you find the right tips, but their comfort level within my ears becomes suspect with prolonged listening sessions. I still wear them to workout but I I started returning to my wired cans and mobile DAC/Amps for music. Alas, that is not very mobile and not immediately convenient at all. When moving about and doing chores or working my wired setups are just bulky. So when I saw these AirPod Pro Maxes on sale I said what the heck I ordered them on a whim. I had been reading that they were essentially the same as the newest versions with only the cable having been changed to USB-C. For only $400, still a bit steep but better then 25%of their normal price, I felt comfortable giving them a try. Man am I glad I did. These headphones sound far better than I ever imagined they could. The noise cancellation is top class and the bass is incredible and the overall sound is so wonderfully balanced. I’ve been using them several hours a day and the battery life is astounding. They are far easier to switch between devices with than the buds and they just work! I love them. Apple just gets things right. I only trust a couple of companies any more and Best Buy and Apple are at the top of the list! Bravo everyone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with them. Has great battery life. The noise cancellation is very surprising to say the least. I use these for a gym that’s noisy and you can’t even hear the person talking to u in front of u properly. It’s legit quiet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    irresponsible selling

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sold me airpods still on another persons apple ID now it says that they can see my location and i can’t use them unless this person removes them from their icloud. highly do not recommend buying used.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for wearing all day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these headphones for 8-12hrs daily for work. They're very comfortable, and the sound quality is amazing. The microphone captures my voice clearly in meetings, and filters out most random background noises. The interaction with Apple products borders on magic. If I pick up a device, these connect to it. It seems to know which one I'm wanting to listen to. They're expensive, but the price matches the value .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Air Pids Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They werent comfortable for my head. Maybe my head is to big for them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wow… these were great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These made my beat studio 3’s sound like they were low quality, hallow sounding headphones. The noise canceling is AMAZING, super comfortable, easy to change the ear pads (they’re magnetic) and are all around great headphones. The only downside is that it doesn’t come with a 3.5mm cord, so you can’t plug them into headphone jacks (on an airplane for example) without purchasing the $20 cord.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome headphones, please take care of them!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to go through one pair of these headphones, unfortunately they stopped connected and had to get replaced to a new pair. I only used them at home and were very careful using them, never got an answer on what was the issue on connection. As side from this issue, these headphones are premium inside and outside with both the sound quality and also the materials used. I personally use them only at home and for studying and movie watching, they are really enjoyable and you feel the music at a deeper level. For glasses wearers, they can get a bit uncomfortable and you might need to adjust them from time to time to get the right fit. I had to buy a third party case and protectors for the metal earcups to avoid them clanking on each other however before them, I did not notice any wear of them hitting each other. Given the high price tag and the cost of sending them for repair if something goes wrong, around $300, I'd highly recommend getting applecare just in case. Overall, they are premium headphones and as long as you take care of them, I'd imagine they'd last for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boyfriend loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Super love it!” I bought this for my boyfriend and he loves it! He had the biggest smile when he got it. He could not stop using it! He loves that he could blast the music without someone hearing it. He was able to connect it easily. So light to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! The color looks very sophisticated and sleek. They work perfectly - just make sure to put them on correctly (I had them on backwards initially and it really messed with the microphone feature). I use them all the time, especially when flying or in the office for the noise cancelling feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pod max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apples pro max have a great sound and are a quality made product. The sound is outstanding and the noise cancellation is great for noisy areas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed My Life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many things working against me regarding my ability to fall asleep and stay asleep. Then came Apple AirPods Max. Here's the short story. I have a rare inner ear syndrome for which I have had two craniotomy surgeries. Those surgeries have intensified my tinnitus. I'm also extremely sensitive to exterior noises when attempting to sleep. (Primarily a beloved spouse's snoring) Earplugs are impossible to wear because they lock in my loud tinnitus. Needless to say I have been a chronic insomniac. I had the opportunity to test out my son's pair of Apple AirPods Max, when visiting him. I was so impressed by the noise calculation feature. I was inspired to purchase my own, hoping they would enable me to sleep better. I decided these headphones would be worth the investment if I could solve the issues I've had for decades with exterior noises and snores waking up this very light sleeper. I was assured that I could return them within 14 days of my purchase if they didn't work out. I'm happy to report they did work out and have become one of my most prized possessions. I listen to meditations through the headphones with a light background noise of rain added in. Let me tell you, the noise cancelation feature on these headphones is mind blowing. I feel like I got the best gift ever and I paid for it myself. haha I was initially skeptical as to whether I could sleep with these on all night. Apple thought of everything here, even thought I'm not sure they intended the design for sleeping. I'm extremely happy with the comfort level. (Even considering I have "hardware" on both sides of my head from my craniotomies.) These headphones have solved a problem I previously thought was unsolvable. I'd have paid five times the cost of these to get the benefit of the noise cancelation feature alone. Here's the funny part. I bought them recently and I have yet to try listening to my favorite songs through them. (haha) My son tells me I'm in for a spectacular experience. I'm looking forward to listening to music through them and taking them on airplane trips. These headphones have changed my life. Not even kidding. And a big thanks to Best Buy for issuing me a credit when this product went on sale days after my purchase. Amazing.

    I would recommend this to a friend