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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 858 Showing 17,141-17,160 of 17,931 reviews
  • Rated 1 out of 5 stars

    Overhyped and Average product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over rated price of whatever. Nothing special. Don’t believe the hype and pay the Apple tax again just because.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    People can barely hear me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hear people but can’t hear me or can barely hear me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound bad comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre great but after a while of wearing them my head starts to hurt

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find a charger to plug in. Plugs are not included

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound really nice but they’re just too big on my head

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never receive it . I order but I never receive it until now . Very very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    monkey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not even recive them but i used my little brothers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like these and the sound didn’t compare to other headphones I had for the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overhyped and expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, basic headphones. Bass was almost non existent and it wasn’t loud enough. The integration to iOS is great but not worth $500. Personally, I switched to the SkullCandy Crusher Evos.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple but I’m very disappointed with this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are crap. Airpods Pro are so much more comfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    You won’t be disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are super comfortable and light! They are great with noise cancellation. I’m happy with them! They are just a little pricey.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ITEM WAS NOT CERTIFIED REFURBISHED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to own one of these. After picking it up i went connect it only to find out it was still paired to someones apple account. This clearly shows that it was not certified refurbished as advertised. They clearly wasted my time and resource. I was very disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    They’re everything. He’s just Ken.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy these because they’re so pricy, but they’re 100% worth it! I wear headphones around 8 hours a day (during work and around the house), and these are so comfortable. I especially love the pink color. I can’t wear in-ear headphones because of ear issues, and these are perfect for me. Really smooth transitions between Apple devices. Highly recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Heavy and carrying case is like a purse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to heavy on your head, I have the Sony and they are much more lighter and comfortable. Also not a fan of the purse like case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mortified!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mortified! I bought this early so I would have it for my daughter for Christmas. When she opened them Christmas morning they were dirty. As in black soot and spots on the ear pads. We did our best to clean them. Then when she tried to pair them they were registered to someone else. Unbelievable! I can’t even contain my disappointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    irresponsible selling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sold me airpods still on another persons apple ID now it says that they can see my location and i can’t use them unless this person removes them from their icloud. highly do not recommend buying used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing audience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just can’t believe just what Apple has accomplished with these headphones. First of all, I’ll admit to being a bit of an audiophile snob when it comes to headphones. I own or have owned many of the best wired headphones over the last couple of decades. I never thought Bluetooth could satisfy me when it comes to audio. But convenience and mobility have become more important to me as the iPhone has become central to my daily existence. I’ve had the Apple Air Pros 2 in ears for a couple of years and they are marvels in their own right, once you find the right tips, but their comfort level within my ears becomes suspect with prolonged listening sessions. I still wear them to workout but I I started returning to my wired cans and mobile DAC/Amps for music. Alas, that is not very mobile and not immediately convenient at all. When moving about and doing chores or working my wired setups are just bulky. So when I saw these AirPod Pro Maxes on sale I said what the heck I ordered them on a whim. I had been reading that they were essentially the same as the newest versions with only the cable having been changed to USB-C. For only $400, still a bit steep but better then 25%of their normal price, I felt comfortable giving them a try. Man am I glad I did. These headphones sound far better than I ever imagined they could. The noise cancellation is top class and the bass is incredible and the overall sound is so wonderfully balanced. I’ve been using them several hours a day and the battery life is astounding. They are far easier to switch between devices with than the buds and they just work! I love them. Apple just gets things right. I only trust a couple of companies any more and Best Buy and Apple are at the top of the list! Bravo everyone!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Air Pids Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They werent comfortable for my head. Maybe my head is to big for them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear gets heat up after few minutes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended its not the worth of money you’ll feel like a helmet on the head

    No, I would not recommend this to a friend