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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 859 Showing 17,161-17,180 of 17,931 reviews
  • Rated 5 out of 5 stars

    Changed My Life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many things working against me regarding my ability to fall asleep and stay asleep. Then came Apple AirPods Max. Here's the short story. I have a rare inner ear syndrome for which I have had two craniotomy surgeries. Those surgeries have intensified my tinnitus. I'm also extremely sensitive to exterior noises when attempting to sleep. (Primarily a beloved spouse's snoring) Earplugs are impossible to wear because they lock in my loud tinnitus. Needless to say I have been a chronic insomniac. I had the opportunity to test out my son's pair of Apple AirPods Max, when visiting him. I was so impressed by the noise calculation feature. I was inspired to purchase my own, hoping they would enable me to sleep better. I decided these headphones would be worth the investment if I could solve the issues I've had for decades with exterior noises and snores waking up this very light sleeper. I was assured that I could return them within 14 days of my purchase if they didn't work out. I'm happy to report they did work out and have become one of my most prized possessions. I listen to meditations through the headphones with a light background noise of rain added in. Let me tell you, the noise cancelation feature on these headphones is mind blowing. I feel like I got the best gift ever and I paid for it myself. haha I was initially skeptical as to whether I could sleep with these on all night. Apple thought of everything here, even thought I'm not sure they intended the design for sleeping. I'm extremely happy with the comfort level. (Even considering I have "hardware" on both sides of my head from my craniotomies.) These headphones have solved a problem I previously thought was unsolvable. I'd have paid five times the cost of these to get the benefit of the noise cancelation feature alone. Here's the funny part. I bought them recently and I have yet to try listening to my favorite songs through them. (haha) My son tells me I'm in for a spectacular experience. I'm looking forward to listening to music through them and taking them on airplane trips. These headphones have changed my life. Not even kidding. And a big thanks to Best Buy for issuing me a credit when this product went on sale days after my purchase. Amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My beatiful headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with the headphones because they are very cute and asthetic. The sound is just perfect and it makes my life easier using them; also they comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pod max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apples pro max have a great sound and are a quality made product. The sound is outstanding and the noise cancellation is great for noisy areas

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great color, comfort, and noise cancellation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair, and I’ve loved them. Comfort is great, i can wear them all day, and the noise cancellation helps my focus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a pair only to find out they were defective while on a business trip. Very upset and would highly recommend something like this be bought from the Apple Store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    airpods max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while they’re very expensive, they are definitely worth it because of their extended battery life, excellent sound quality, and noise cancelling as well as transparency settings

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Christmas Present

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my sister this Christmas, she is the first family member to go to college and I had already bought her a Mac Book Pro. We are located in Jackson Wyoming where there is pretty much one store that sells stuff, The closest tech store would require me to have driven a risky mountain so Best Buy was there for the last minute holding shopping. Regardless of our remoteness, they delivered with enough time to spare. And she could not have been more satisfied with the elusive Airpods Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Remarkable Investment in Comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Airpad Max, and it has undoubtedly been one of the best investments I've made in a while. These headphones offer a level of comfort and convenience that's truly unparalleled. First and foremost, the comfort level of the Airpad Max is outstanding. The cushions are incredibly soft and plush, making them ideal for long listening sessions. Additionally, the lightweight design ensures that they never feel burdensome, even during extended wear. In terms of performance, the Airpad Max exceeds expectations in every way. The sound quality is crisp and clear, delivering an immersive listening experience across a wide range of genres. Whether I'm listening to music, watching movies, or taking calls, these headphones deliver consistently exceptional audio. One aspect that particularly impresses me is the seamless integration with my devices. The Bluetooth connectivity is rock solid, allowing for hassle-free pairing and reliable wireless performance. Plus, the battery life is impressive, providing hours of uninterrupted usage on a single charge. However, it's worth noting that after prolonged use, I did notice that my ears can get a bit sweaty. While this is a minor inconvenience, it's something to be aware of, especially during longer listening sessions. Overall, the Airpad Max has exceeded my expectations in every regard. From its comfort and lightweight design to its exceptional performance, these headphones are truly perfect in almost every way. Despite the minor issue of sweaty ears, I wholeheartedly recommend the Airpad Max to anyone in search of premium wireless headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never will purchase anything from Best Buy again . All my future purchases will be at Nebraska Furniture Mart

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, a bit on the pricy side compared to Bose. I've had Bose headphones as well. The sound difference is honestly hard to tell the difference, but I believe there is a better bass sound. They seem quite durable and of high quality. There is a premium for the Apple name, of course. Overall, a great product, but if you're looks to save some money, the Bose headphones will get you good sound at a cheaper price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were excellent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are an exceptional pair of wireless headphones that offer a premium audio experience. Their sound quality is top-notch, with rich bass, clear midrange, and crisp highs, making them perfect for music enthusiasts and audiophiles alike. The active noise cancellation feature is highly effective, immersing you in your favorite tunes or podcasts while blocking out external distractions. Additionally, the Transparency mode allows you to stay aware of your surroundings without taking the headphones off. The design is elegant and comfortable, featuring a sleek aluminum frame and soft ear cushions that provide a luxurious feel during extended listening sessions. The headband's mesh canopy evenly distributes weight, reducing pressure on your head. Seamless integration with Apple devices makes pairing and switching between devices effortless. The H1 chip ensures a stable connection and low latency, enhancing the overall user experience. The battery life is impressive, offering up to 20 hours of playback time, and the Smart Case helps conserve power when not in use. Overall, the AirPods Max combine superb sound quality, effective noise cancellation, elegant design, and seamless connectivity, making them an excellent choice for anyone seeking a premium wireless headphone experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing head phones , love the color , very confortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    BED HEADPHONES EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY COMFORTABLE FIT WITH EXCELLENT NOIS CANCELLATION. DEFINATELY WORTH THE EXPENSE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPods Max – Sky Blue: A Symphony of Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to share my positive opinion about the Apple AirPods Max – Sky Blue. I am delighted with my purchase. The AirPods Max in Sky Blue not only offer a stunning and unique color but also deliver an exceptional audio experience. The sound quality is truly impressive, providing a rich and immersive listening experience across various genres of music. The build quality is top-notch, as expected from Apple. The combination of aluminum and soft-touch materials gives the headphones a premium feel. The over-ear design is not only comfortable for extended use but also helps in blocking out external noise effectively. The integration with Apple devices is seamless, making it easy to connect and switch between devices effortlessly. The spatial audio feature adds an extra layer to the listening experience, creating a sense of depth and immersion. The battery life is commendable, lasting for extended periods without needing frequent recharging. The intuitive controls on the ear cups make it convenient to adjust volume, change tracks, and take calls without reaching for the connected device. In conclusion, the Apple AirPods Max in Sky Blue are a fantastic investment for anyone seeking a high-quality, stylish, and technologically advanced pair of headphones. They provide an unparalleled audio experience, and I am thoroughly satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The extra cost is WORTH EVERY SINGLE PENNY!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM NOT one to write reviews, but in this case, I'm writing one for Best Buy while I will also, if I can, write one for Apple. I actually purchased the Sony XM5s and the Bose QCs after losing my sony earbuds. After reading reviews of the Air Pods Max, I figured if I were to go a little more, I could see what these are about. First, if you're on the fence, DO IT! I've never, EVER had a headphone that sounds like a surround sound system in my head! The surround sound jazz relaxes me to a point where I haven't felt that relaxed in YEARS. You can literally hear every note as if you were on the front row!! When I first listened to these under the 8d sound, which can easily be found in Youtube, I literally could not speak, the sound was that clear, detailed and had that theatre-like quality. The Dolby Atmos, which can also be found on certain songs on Apple Music sounds really good, but there's nothing like the 8d sound, which I found on YouTube for a lot of songs to include jazz and classical. I was initially unsure due to the price, in fact, I literally thought it was ridiculous for me to spend that much on headphones. I'm reminded the upgrade is worth every-single-penny when I listen to these. What I really and truly appreciate the most is these headphones are not AT ALL as cumbersome to operate. The features on these are not at all touch-and-go, and it's the best quality I've, by far, ever experienced in my life!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely sound cancellation and feel great on my ears and head! I have sensory issues, so just turning the soundproof mode on helps so much at work!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldnt reccomend

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bulky, horrible noise cancellation, faded audio.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    My daughters 20th Birthday gift..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my daughter for her 20th Birthday. I had originally wanted them for myself as a Mother’s Day gift but I gave them to her instead. She said it has the best block out sound ever and it’s the best. She also said they’re heavy around the neck area when she puts them around her neck. Other than that They’re fantastic. Sorry no photos and she always have them around her neck and doesn’t like her mom (Me) lol to take photos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones for Apple Owners

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box syncing was seamless - from unwrapping to listening in under 60 seconds. The sound quality is better than any I’ve ever owned. The isolation as well as the ambient awareness function flawlessly. The quality of the microphone while on a call is profession-level quality. I could not be happier with this purchase - and highly recommend if you’re already invested in the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Apple product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them sound quality is amazing, comfortable,etc.

    I would recommend this to a friend