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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Clearance
$165.99
Save $384
Comp. Value: $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17902 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 895 Showing 17,881-17,900 of 17,902 reviews
  • Rated 1 out of 5 stars

    Don't buy refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy refurbished. It came linked to someone else's account, and Best Buy has the worst customer service."

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lame

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was connected to someone elses iCloud account which couldn’t be undone and then bestbuy wouldn’t remedy the situation, and instead charged me an additional fee to get a new pair.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend if you have sensitive skin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted it to work out. But as soon as I placed them on I had an immediate allergic reaction to them. I had broken out with hives and rashes on my ears and neck. Had to return them. We

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpod pro max headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncoordinated pick up process.. ordered at 5pm came out at 7pm. Was told . The item couldnt be found... that i would recieve a different item... Then 2 minutes later.... was told the item was found.. All this nonsense towards 7pm closing time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy these headphones !!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product only worked for roughly 30 days before failing. For the record this was the second pair of these headphones as the first pair failed in about the same amount of time. Definitely a waste of $500. I intend to return these as soon as possible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this overpriced product. After 6 months you will have bluetooth issues. Even if you send the product for repair, they will ship you the same product without repairing anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy if on Android

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to drop 550 dollars and only have half the features, enjoy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple head phones came broken

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came broken and I had to send them to Apple and it took like 2 weeks and they are still broken.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Design is good . But, poor wearable experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first glance design is so cool and comfortable around my ears. But, I couldn’t put these earcovered pods more than an hour. My eyes are sweating and not enjoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tragic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great while they last, but will inevitably break for no reason with no ability to reset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not got, used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garage, used and unusable. I was told it was in excellent condition but it was still lock to someone else’s Apple account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air pod pro max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re not what a expected. Volume extremely low. And have only 15 days to return. Definitely would get something different

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones don’t work…. Pair when taking headphones off and unpair when son puts back on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chat boz was not helpful at all. Gave me the same link over and over.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jesus is Lord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like a portion of my rent. Lord of Hosts! My name is mut

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound kept cutting out of one ear sadly couldn’t return them anymore never buying again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Straight trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst head phones ever. Sound horrible heavy on head

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these for a Christmas gift still haven't arrived delivery date keeps getting pushed back NEXT TIME ILL ORDER FROM APPLE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worse the trouble

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine if they work. But the moment they fail, Apple and Best Buy are refusing to help or exchange them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like it……………………………………………………………………………………………….

    No, I would not recommend this to a friend