Customer Ratings & Reviews

The headphones are very soft and comfortable and gave me one of the most insane experiences I’ve ever had. I used the noise canceling mode while in a very loud cafeteria at Texas Tech and watched a tv show episode of “The Boys” I took off my headphones after the episode and genuinely got shocked realizing I was in a loud cafeteria the whole time.

I’d like to thank Best Buy for having the product that I was looking for in stock and also I like to think Best Buy for having it at a better price than anywhere else that I looked. This is the first time that I’ve used the online app I normally would go to the store and make the purchase And it was so easy. I will definitely be using this app more often for future purchases.

Fast shipping just in time for the holidays! My kids loved them and i loved the different colors i could choose from. They are perfect for music and work great!

Airpods Max is something i have been looking for a while and this was an absolute amazing Deal. I got this near 4th of July and Best buy gave me a very good deal.

Bought these as a gift. I have tried them numerous times and they work well at the gym. Noise cancellation is outstanding! Also comes with a very nice case.

These are great,they sound incredible and got a great deal at Best Buy.

Apple did it again these things are awesome! Not as much bass as some headphones I've used but the quality of the headphones and the clarity is definitely there!

The quality of the headset is amazing and amazingly comfortable, however, it can become less so with long term use if you wear glasses. The sound quality is top notch, especially if you watch movies, and the special audio is great, but the directional audio feature is mildly annoying. Basically, say you get up and walk away from your phone or computer, the audio will point you in the direction of the device. If your phone is on your left, your audio will lean left. If you swivel in your computer chair the audio direction will swivel

My wife loveddd the color and the product so much!! Such a great gift

I recently purchased the Apple AirPods Max, and I must say, they have exceeded my expectations in every way. From the moment I unboxed these premium headphones, I was captivated by their sleek and elegant design. The attention to detail is remarkable, and the build quality is top-notch, as expected from Apple. The sound quality delivered by the AirPods Max is simply phenomenal. The audio is crisp, clear, and rich in detail, immersing me in my favorite music, movies, and podcasts like never before. The dynamic range and depth of the soundstage are truly impressive. Whether I'm listening to classical music with delicate instrumentals or enjoying bass-heavy tracks, these headphones handle it all with finesose.

I’ve used the AirPods Max (1st gen) for about six months, and my experience has been mixed. In the beginning, they were genuinely impressive. The sound quality, comfort, and overall feel made them perfect for relaxing and unwinding. But after six months, the bass drivers stopped working and the entire sound output went off. I took them to Apple Care three different times, and the issue was never fixed. Eventually, they told me they would send a replacement, but only a refurbished unit. On top of that, they needed to place a $550 hold on my credit card until the replacement arrived, which felt unreasonable, especially for a used replacement. At this point, it feels like Apple Care wasn’t worth the money. Great headphones when they work, but the durability and support experience were a letdown.

Quite simply put, these are the best headphones I've ever owned, and I've had full ear cover headphones forever. They're sleek, comfortable, and the sound can't be beat. (No pun intended.) It's great for taking phone calls. The noise cancelling feature is one of the best features. I let me son borrow them on a class trip and got a notification on my phone that my headphones were on the move! Even showed me where they were. It's not only great for music, but movies, podcasts, and white noise for sleep. They're great in the gym or while running because you can really just tune out the outside world and focus on what you're doing. Very satisfied with this purchase.

Will summarize a comparison between the Sony XM5’s towards the end of this review. The Airpods Max are very comfortable for long periods of time. The audio quality is great and crystal clear. It has good bass but not great. The noise canceling does a good job at atopping unwanted noises from interrupting your listening experience. All around, it is a beat of a product. You cannot go wrong with it. I own the XM5’s and comparing the two, the aipods max are more comfortable but the Sony XM5’s provide a deeper and louder bass. The sony XM5’s provide SLIGHTLY better noise canceling and should not be the overall deciding factor between the two. As far as sound quality, the airpods max takes the cake. You hear very crystal clear notes and voices with the airpods max and you can tell by listening that they are expensive headphones. The XM5 sound quality is great as well but the airpods max sound quality is just that much more better. Build wise, the airpods max are built to last because of its hard outer shell. The airpods max dont have that hard enclosure but thy do have a headband that is very flexible and will not break from any regular wear and tear. Coming from someone who unbiasly has both, i prefer the airpods max and only gave it a 4 star rating for its slight lack of bass. The sony XM5’s have great bass but arent really comfortable to wear, more specifically, outer ear pain. The ear cup of the sony XM5’s are not as deep or as large as the airpods max. So even if you have small ears, the xm5’s earcups can squish up against your ear slightyl but within 20 minutes, that pain and discomfort will be enough for you to want to take them off. Both are quality products and both are winners in their own right. However,i prefer apples airpods max.

They are almost perfect, but carrying them are annoying, they are not foldable and also too heavy. I purchased also the Apple care just in case… they are cute.

Apple AirPod Max’s are THE standard when it comes to over the ear noise cancelling headphones. I’ve tried all of the competitors in this price range, and Apple is King. My only complaint is the fact they don turn off, and if they break after warranty, you have to pay $300 just to have them repaired by Apple or replaced.

Excellent soundstage of balanced tight and punchy low frequencies with a sweet midrange and smooth highs. The set isn’t heavy and it’s comfortable to wear for hours.

These headphones were for my boyfriend and he loved them very much & puts them to use!! sound is great

I went into these headphones expecting to be dissappointed with the quality, and the notably heavier weight to them. I am happy to say that i was pleasantly suprised. I have two very loud exotic birds and i can barely hear them through these headphones. Dont let the weight scare you off, ive noticed them sometimes feeling heavy in the jaw area, but a quick readjustment of the length fixes this issue. The sound quality is also AMAZING and paired with that, i got a free three months of apple music. Win win in my book!

Christmas gift for my daughter. She loves them! The noise cancelling feature really works! A bit pricey but they are well worth the buy. We added clear sparkly cases and stars. Looks amazing!

I love Apple and how all devices sync up. I love the volume controls and the ability to make calls and utilize Siri. The sound is good and it automatically jumps to whatever device I’m using whether it be my iPad or my phone.