Customer Ratings & Reviews

Very comfortable only problem is there’s no On/Off Battery drain out

Amazing headphones best headphones I ever had, perfect to space out , for the gym , for a run, and just to look good always amazing

Got these for my college son. He loves them. Great headphones

After owning a few pairs of AirPods and Apple-made Beats headphones with ZERO issues, I thought it would be a good idea to step up and get a pair of these. I bought these to use with my AppleTV after the wife and kid went to sleep at night so I can watch my shows without keeping them awake. They worked great for a couple weeks and then mysteriously developed a connection issue. They will pair with the AppleTV but lose connection every time you shift them on your ears. You can't lift one or both sides off without losing connection. I tried turning off head tracking but it's still the same result. I have to manually restart them to reconnect. Also, I can't pair them to anything other than an Apple product. It doesn't go into pairing mode when I hold the noise cancellation button like it's supposed to. I'm also experiencing battery drain issues while they're in the case. All these issues coincided with the current 4E71 firmware release in May-2022. Now it's mid-July and no new firmware has been released. They are basically useless and have been collecting dust for over two months now while I wait on the new firmware that might fix it. Surely I'm not the only person with these issues. Apple needs to fix this. Other than that, the sound was about the same as my Beats Studio or JBL 660NC headphones. They do have good noise cancellation. Overall these were a waste of $500 and I would not recommend them to anyone.

Bought for daughter. She loves them. Has had them for about a year now and not a minutes trouble out of them.

The sound quality is outstanding on these, however there are a few hiccups. Recommend only getting them if you have an Apple device. Android? stay away. -No direct power off button, uses an ultra low power mode when not detected -They tend to clamp down and can be very uncomfortable (why I personally returned them)

My twenty one year old son loves them. Comfortable and great sounding.

Got these for my fiance as a gift and she loves them!

the item was delivered quickly and it was my first purchase from Best Buy. i had been looking for these for forever and i finally got my hands on them at a decent price. will definitely buy from Best Buy again.

Awesome service! People with a lot knowledge on the products!

I bought these for my grandson for his 15th birthday and he absolutely loves them!

Love them. They were open box but works as if they are new out of the box.

It was great of a product - I did not have any problems, lasted longer

love them! they do take awhile to get used to. feels heavy at first but i feel over time you adjust to it. haven’t used them for working out yet.

I really love these headphones, the only thing I would change is if they were a bit tighter. When I look down or bend my head back they start to slid off

really good i’ve had sony xm4 and decided to try these and they aren’t bad it’s all preference if u have the money definitely give them a shot

Too heavy on your head …wouldn’t suggest using or buying

Daughter loves it. It works well. She can really tune me out :)

Absolutely love my headphones! Sound quality is amazing and perfect for working out! I wasn’t sure I was going to like the large ear cover but didn’t bother me at all!

Love the AirPod Max headphones. As always great Apple product.