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Customer Ratings & Reviews

Model:
MGYH3AM/A
SKU:
10104045
$389.99
Save $190
The comparable value is $579.99

Customer reviews

Rating 4.7 out of 5 stars with 18038 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 839 Showing 16,761-16,780 of 18,038 reviews
  • Rated 3 out of 5 stars

    not worth the price tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth the cash, the volume is low compared to its rivals, the bass is extremely lacking, I would get the Sony xm4 if I could do it all over again...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    love them! great sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them i love how the music sounds so clear! def recommended these headphones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Open Box Airpod Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought open box AirPod Max and brought them home to find the are tied to the previous purchaser’s iCloud (Find My) account. There is no workaround to this problem unless you don’t care that you will not be able to connect them to your own iCloud Find My account. This was a huge waste of time - even when I returned them to Best Buy, the store employees had no idea how this was allowed to happen. I wish I had read more reviews on this site. Avoid this open box product or dont leave Best Buy without pairing to your phone on-site to make sure it isn’t paired to someone else’s account.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Too heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To heavy for my head. Quality and sound is superb.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Apple Ecosystem presents…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPod Max headphones. Hopefully the next Gen will be less expensive and the case will be more protective. Right now, the Max will not power down so if you haven’t used them in a couple of days it’s good to plug them up while in the case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but not worth the $$$

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some great headphones but not for the price. I released this right after purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound great but too heavy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How heavy these are make them uncomfortable for long periods of time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok they wasn’t what i expected AirPods is better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    To expensive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To expensive and heavy for the price I returned , not recommended

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After while they don’t stay connected to devices no matter what. It’s annoying I would not recommend this particular headset/airpod pro

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy or not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but too expensive, and speaker not good enough, not clear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok I wouldn’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I thought, the sounds quality is the same as the AirPods Pro 2

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound doesnt match price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these are average at best. There are many other wireless headsets at less cost that sound as good or better. Ecosystem doesnt save them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead, won't charge after 18 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife a year and a half ago and she uses them rarely and lightly. They stopped working a month ago outvof the blue. Wont charge or turn on, hard teset them and still nothing. Very disappointed with price to quality ratio

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good, but not $600 good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are heavy and not comfortable at all. The speakers are good, but not nearly $300 better than my AirPods Pro. The noise cancelling on these is a little bit better than the airpod pros, but the transparency is significantly worse than the pros. Overall a great fashion piece and good headphones, but you are definitely overpaying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good item, but worst customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desired item was color blue. They told me to select the white one to ensure the prince and then exchange it. When I was going to exchange it they rise the price. Item was returned and purchased with apple directly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not better than AirPods Pro 2nd gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, hard to carry from here and there. I suggest AirPods Pro

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connectivity issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t receive/ aren’t notified of calls when in use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    airpods max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of hard to turn the headphones off. other then that they work fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but not great, the lack of buttons is something that I don’t like.

    No, I would not recommend this to a friend