Customer Ratings & Reviews

They are great. Comfortable to wear and listening is very clear.

Great sound quality, noise canceling works perfect, love the sleek look

Bought these for my husband and he loves them. He’s been using them every day for the gym and to study. They are pretty loud & the noise cancellation is also very good.

As advertised. Great look, sound and feel. Would definitely recommend.

Got this for my daughter. She loves this thing! The noise canceling is amazing i used it a few tine and I was impressed.

Nice sound good color. Good to block out the kids when they fight. Absolutely love the product

These are great, and if you can get them on sale that makes them a better value - I didn't buy them until they began to be discounted, but having had them I would probably pay retail for them in the future if I had to replace them. When using them with an apple device with spatial audio, the effect feels like I can't tell the sound is really coming from the headphones (I lift one off to check). They're super comfy and don't feel heavy, though they're metal and that can feel cold sometimes. Transparency mode is mostly great but sometimes startles if there's a loud pop noise (bubble wrap) it will amplify it a bit. Noise cancelling is the best I've ever used, and I imagine that's due to apple putting in adequate computational power into these to permit smarter/better cancellation. These look to be modular - it should possible to separately replace the headband or either ear unit using a SIM card tool - so it's slightly reparable by Apple as they don't sell those parts separately. I worry about how the head band will age or get dirty with time or if the fabric frays (it hasn't), and it looks like it can be replaced if needed. Replacement fabric ear pads are sold by apple if they get grungy but pricey. Battery life seems very long, and they charge quickly. The case is weird looking, but works well enough in my laptop bag. Materials and construction feel are top notch, these headphones feel and look very premium, though I'm not a huge fan of their color selection and the look of the ear units (too rectangular and too much like an apple watch). I would love for them to eventually sell these in more/better colors, and to even permit mix-match of different colors for the ear units and headband or even sell them separately. I also worry that apple will discontinue or alter these so that in the future it won't be possible to replace or repair parts. I have an old headphone set from another company, and I've replaced the cord and pads on that a few times over the years. I think with these it would be nice if battery, pads, and headband could be replaced for years into the future, but I doubt that that will be the case. I'm still OK with it given how much I like these headphones.

I bought these for my 15 yo granddaughter. Suffice it to say that she has them on almost constantly. I am retired from a major consumer electronics company - so naturally I tried them out myself. Definitely the best I've tried in a very long time - definitely better than Bose.

The noise cancellation is the best, also very comfortable around the ears.

I finally decided to splurge on these for a recent 1.5 month trip to Saudi involving a lot of flights, drives, and hotel time. I already have the AirPods Pro but I wanted to try something different for a while. These Max are incredibly well made and the sounds is great. They've got great audio quality - very detailed in the mids, good low end and appropriate highs for a crisp but not ear-bleeding sound. The 3D sound stage is particularly outstanding. Would I term these "audiophile"... not really. For that, I'll stick with my Shure SE8846 but that isn't why I bought the Max. These do things my Shures can't. I really like, and use frequently, the transparency mode. It's great for the office environment, or on phone calls to keep me from shouting like a madman. Are they comfortable? Absolutely! I wear glasses and at first I was concerned that might cause some head pain or sound leakage. Zero pain and no sound leak. On a string of flights, I wore them for about 20 hours without any discomfort, which is more than can be said for any other cans I've had (PSB, V-Moda, Sony, etc). On a whole, these are really the best all around headphones for the modern traveller. Money well spent!

Great quality, but Apple is charging a crazy amount of money for these compared to competition.

Great sound quality and comfortable ear cushions. The sound isolation works really well.

Outstanding product. Truly forward thinking. I’m so happy with my headphones they were worth every penny!

The connection to the apple system is seamless. From the second I slide them on my head they immediately connect to my iPhone or iPad. They have an amazing noise canceling system. Honestly, amazing all around.

The quality of these are amazing, i’m a student and tend to visit many local coffee shops for study sessions which surprisingly enough can be pretty loud but these headphones sound proof feature tunes everything out and I’m able to focus. I carry them everywhere with me

Has great sound easy to use and battery last long.

These great headphones are completely worth the money if you can afford them. It is easy to adjust the volume, pause/play music, answer/mute calls, and change between transparency and noise-canceling modes. They are great for walks, studying, and overall stylish. A high-quality yet durable feel. 10/10

Love these the sounds is amazing and I can candle almost any noise out with them

I was a little disappointed when I received the AirPods Max Open Box Excellent. When I first opened the box I immediately noticed there were make up stains from the previous owner all over the ear cushions and even on the headband. With some cleaning I got the makeup off, but for something that is advertised as open box excellent and basically brand new I would expect BestBuy to clean the product before sent to the purchaser. In addition, when I first connected my AirPods I got a notification that the AirPods were still connected to the previous owner's iCloud and they could see the location of the AirPods. (This also has happened with friends of mine who bought the open box excellent also.) I called BestBuy and they told me there was nothing they could do, all I could do was return them and wait to buy new ones since the Silver were out of stock. Instead, I got connected with the Apple store and they helped me reset them. Overall these are amazing headphones and came very fast but I am very disappointed with BestBuy's open box excellent. If you are reselling previously owned products they need to be cleaned and wiped to be basically brand new, especially when someone is basically paying full price for an "Open Box."

Very high quality sound and noise canceling. These headphones are definitely worth the purchase. I definitely would not go to any other headphones after these.