Customer Ratings & Reviews

EXCELLENT FIT. SOUND PROOF!! COMFORTABLE AND LIGHT. WISH I PICKED UP A PAIR SOONER.

Better than my Bose, more comfortable and better sound quality

Best headphone, microphone combo I have ever purchased. I thought I lost my first pair so I bought another then found the first pair and kept both. Crystal clear sound, never drop calls. Sound is fantastic. I've never felt like I couldn't function without headphones to talk on the phone... now I do! One of the pads on the headphone fell off and can't be found. Challenging to find a replacement :(

Amazing sound. Very comfortable as well!! I highly recommend

Great for the gym, the airport or anywhere else you want to tune noise out!

Superb sound and headphones are well made. I was skeptical at first, because the price has been consistent since they were released by Apple 3 years ago. However, I am very satisfied with the quality and sound.

Bought them last year and have been giving them significant use and they work great. A little expensive, but definitely worth it

Amazing sound quality the noise cancellation is great like no one is around very comfortable

If you're into apple devices then this is for you. Beware, if your ears are a little on the larger side then it might feel uncomfortable

It’s a great product to run listening has a great sound

Noise cancelling is amazing and extremely comfortable

I purchased two sets of Apple AirPods Max headphones—one for myself and one for my spouse—after trying them out at Best Buy and being blown away by the sound quality. We’ve owned premium headphones before (I have Bose QuietComfort from 2019, and my spouse has JBL), but we were looking for something with more bass, and the AirPods Max delivered on that front. Additionally, the ability to pair what I’m listening to with my spouse’s headphones was a great feature. However, after using them for walking, traveling and other daily activities, we found them to be incredibly uncomfortable. While the sound quality and noise canceling are fantastic, the headphones are heavy and don’t stay secure—if you bend down, they can easily fall off. Wearing them for extended periods, like during a flight, caused me to develop headaches and tension around my head. I tried to adjust to them, but the discomfort only grew with time. The earpads are okay, but not as comfortable as my older Bose headphones, which are lighter and can be worn all day without issue. I even replaced the ear cushions on my Bose to extend their life, and they remain my go-to headphones for comfort and usability. While the AirPods Max have some standout features and a sleek, aesthetic design, they fall short when it comes to practicality and long-term wear. Ultimately, I returned the AirPods Max and purchased Sony headphones for my spouse. The Sonys offer the bass we were looking for, along with better comfort. I still appreciate Apple’s regular AirPods for walking and exercising, but the AirPods Max just aren’t worth the high price tag if they can’t deliver on comfort. Overall, the AirPods Max have exceptional sound and noise-canceling technology, but the weight and discomfort make them impractical for everyday or extended use. Apple still has a way to go in designing a product that balances form, function, and comfort. For now, I’ll stick with my trusty Bose headphones.

I love my new AirPods Pro! I waited a while to get them due to the high price point, but they are so worth it. They are great for travel and cancel out noise very well with noise cancellation on. I would definitely recommend these!

Do not purchase these in the silver/white colorway. Unless you religiously clean them (which is a hassle) they will grow dingy with time. I've never had a problem throwing the ear cups in the wash, and carefully scrubbing the headband with detergent and water, but they will not stay proper white forever and you'll wish you bought Space Grey. If you're worried about the charging case thing, don't. I bought these and immediately threw it away. Reviews when I first bought the Max made it sound like this was some integral part of the headphones - it's not. I've never put them in that case once. I have had no issues with battery life just letting them be outside of the case. They don't take long to charge, and in the rare event they should get to critically low battery just set them to charge somewhere for an hour and they'll be back to nearly full power. The sound is great - incredibly clear, and enjoyable. Because they're wireless there's a cap on how good the audio quality you'll get from these is, but as far as wireless, convenient set-ups go it's really great. Apple made a big fuss about how easy they are to switch between Apple products but it's not quite as simple as you'd expect. They work great with the iPhone - pair them to the phone and they'll usually switch right over but: Your Macbook/iMac products will detect when the Airpods Max are close by, and tell you "nearby" but will require you to click to switch them over. This doesn't always happen on the first try and can require some finagling to get them to actually connect which can be a minor inconvenience that gets more frustrating over time. Additionally they tend to want to switch back to the iPhone, so if you're listening to audio from your Apple computer but accidentally trigger some sound on your iPhone you will lose connection and have to reconnect. I recognize these are distinctly first world, not-enough-to-complain about problems. The noise cancelling is actually shocking at first. Blocks out almost all the noise you could hope for and maybe a little more. Works great as a headset for phone calls and Zoom meetings but the aesthetic takes some getting used to - it's like having two aluminum bars of soap on either side of your head. Microphone quality is fine - pretty clear but you wouldn't record a podcast on it. That said, there is also a passthrough mode that uses microphones to essentially pipe in the outside audio as a means to let you hear what's going on around you, and participate, while keeping the headphones on. This is sort of handy, but most people will not engage with you because you have headphones on, and because these things are big it sends a pretty clear social message that you cannot hear, so the in real life usefulness of the passthrough for conversation is suspect at best. Sure, you can explain that "oh yes, I can hear you there's actually a setting..." but at that point just take the things off. The "head detection" is nifty. The inside of the cups have little detectors that can tell when your ear is inside and will turn the headphones on/off and pause your media as a result. This is tricky if you're trying to use them with only one ear to remain present in a room you're in as it will occasionally cut off audio because it thinks you're not listening. Prior to these I was using the Bose QC35ii headphones. These were an improvement on audio, and build quality. These are very expensive headphones. They feel expensive, but are they *really* worth $600 after tax? No, not really. Overall the audio/build quality doesn't justify the $300 price jump from similar models. If you like Apple, you'll like these, but next time I'll probably opt for a pair of headphones focused exclusively on audio quality.

Very happy with my purchase. Everything works great and I’m quite satisfied with the audio quality and the noise cancellation because it’s a very much needed feature for me. I’m deep into the Apple ecosystem so seamless switching between all of my devices has been very good.

Such wonderful headphones. Great deep bass and clear sound. It's a bit over priced but hey, it's apple.

The best transparency & active noise cancelling modes!!!! Sounds great

Good for running and working out at times it does tend to fall off but still worth it

Upgraded from air pods pro and never going back! Amazing sound quality and comfort

Could use a little more volume but sound and noise cancelling is solid.