Customer Ratings & Reviews

These are okay, I wish I got a different color Also they are easy to get dinged up

The sound is good and the noise cancelling is very good. However the clamping force is way to strong and the material on the ear pads is scratchy & uncomfortable.

Over priced go with Bose or Sony these have nothing special about them Tim Cook lost his marbles

I haven’t opened them yet because I got this for my wife for Christmas so hopefully she likes it and I watched reviews on it prior to buying them so hopefully they live up to their price value.

[Employee of bestbuy] Sound qualitly ok expected a little more loudness and base boise cancellation onnoint tho

Not for everyone. Great if you are on the Apple platform. iPhone,iPad,MacBook. 3 stars because of the price. Should be more like $300

This was an open box item, we took the item to Apple to get Apple care and was told that it was a fake. Best Buy claims that the product is verified and inspected but we received a fake product. We requested a refund they told us to mail the item back we are still waiting for our refund. The representative did not offer to replace the item for us...customer service was not helpful/friendly. Be cautious when buying open box items from Best Buy it may be a fake product!!!!!!!

Purchased these on February 2, 2025. As of December 2025, they are experiencing connectivity issues with my phone. While they perform well otherwise, for a $500 product they have not met durability expectations.

Not very soundproof especially for the price point. I think the regular airpod pros are better.

Their okay. Sometimes cut out and people says it sounds like I’m under water. Wouldn’t expect a that for something I spent 400+ on.

Not the best sound quality to be honestly ive heard quality on beats headphones and other headphones that are way cheaper

Overrated definitely not worth the price. You can find the same quality headphones for hundreds less.

It was okay, not the very best, i would rather get sony

It wasnt comfortable to wear. It is heavier. Sound quality leaves rooms for improvement.

I love everything about the Airpod Max except for the steep price. The solid metal components are worth it alone. So many other pairs have cheap plastic parts that bend and break over time. The noise cancellation, battery life, long term comfort, and easy to connect bluetooth are simply the best.

After the first use i had to go to geek squad for repair due to it not charging …….

I got these for my wife in 2023 for a Christmas gift and they gave out in a year that aloy of money to spend and for them to give out a year later very disappointed in this product

I really wabted to love these but they were just too heavy and uncomfortable…went back to ky airpods pro and love them

Cool for work. Bass is lackluster though and it was a little weird to get setup across my phone and computer. I wouldnt pay the price again.

The headphone is expensive compared to its application and quality. I feel no difference between this and Bose