Customer Ratings & Reviews

This is the best audio piece you can get from Apple. The functionality and the design is amazing.

Good but won’t get them again, I’ll get the Sony ones. Heavy and not good for the gym

Amazing sound and looks great! Also - very comfortable.

Like many have said in their reviews, I was hesitant to pull the trigger on $500 headphones. Especially having already owned a pair of AirPods Pro. I watched plenty of reviews and listened to demo pairs inside stores before purchasing. I even tried to compare less expensive headphones but the sound quality and noise cancellation of those couldn’t compare. Found them on sale for $449 at the Base Exchange and Best Buy price matched so I grabbed them and have been pleased since.

These were purchased for my daughter. A little on the pricy side, but she loves them! Music sounds absolutely amazing!

Incredible product. Excellent quality. Very happy with this purchase. Life changing sound... and noise cancellation.

It’s excellent,sound is very clear & loud ,veryy uu comfortable

Worth the price, quality sound. These look good and sound great. Highly recommended

Outstanding product. Truly forward thinking. I’m so happy with my headphones they were worth every penny!

very good product. They sound very good and they are very comfortable

My daughter loves them they are soft good material and light

The features, textures, BRAND, lives up to the price. You can feel why its a bit on the pricey side but if you give it a try you would be content because of what exactly you bought aside from sounding remarkable good, its great for when youre on the phone and handling other business besides music would recommend to everyone in my family.

A bit on the heavy side and may slide off your head. Other than that, they sound amazing. Great for the apple eco-system.

I've only had Dre Beats throughout my life. In addition to airpod purchases, I had high hopes when I bought these AirPod Max headphones for $500. At first, I really thought $500 for headphones was on the pricey side but now I understand why! The noise cancel and bass on these headphones is next level. My purchase was well worth the money. Apple never misses!

The quality of the headphones are very good and they last a long time

Product works great and a full battery lasts me for up to 4 days. Love the noise cancellation at the gym

Very comfortable to wear and music sound very amazing

I love the noise canceling because I can't hear my annoying familly and its very confortable.

I was a little disappointed when I received the AirPods Max Open Box Excellent. When I first opened the box I immediately noticed there were make up stains from the previous owner all over the ear cushions and even on the headband. With some cleaning I got the makeup off, but for something that is advertised as open box excellent and basically brand new I would expect BestBuy to clean the product before sent to the purchaser. In addition, when I first connected my AirPods I got a notification that the AirPods were still connected to the previous owner's iCloud and they could see the location of the AirPods. (This also has happened with friends of mine who bought the open box excellent also.) I called BestBuy and they told me there was nothing they could do, all I could do was return them and wait to buy new ones since the Silver were out of stock. Instead, I got connected with the Apple store and they helped me reset them. Overall these are amazing headphones and came very fast but I am very disappointed with BestBuy's open box excellent. If you are reselling previously owned products they need to be cleaned and wiped to be basically brand new, especially when someone is basically paying full price for an "Open Box."

It sounds perfect, they are a good size and very comfortable.