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Customer reviews

Rating 4.7 out of 5 stars with 17946 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 17,946 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Airpods Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max are high-end, over-ear headphones lauded by critics and users for their exceptional sound quality, top-tier active noise cancellation (ANC), and seamless integration within the Apple ecosystem. They are, however, a premium product with a high price point and some design quirks like their weight and unusual case.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Good, but time for an upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice headphones. The way they work with apple products is unrivaled and a definite selling point. Of you can get them on sale I would recommend them. I have had a bad experience in the past with a set in white and silver that I think got wet and it caused a lot of problems with disconnecting and battery issues, so I avoid using them outside when raining. I like that the ear cups are magnetic so easily removable so you can wipe out any condensation that may occur. The case is stupid but does work for shutting them down to preserve battery life. Noise cancelling is top notch and transparency is the best I’ve ever tried. Sound is good to great although a little sharp in the treble that on occasion bothers my ears but really only when set to a high volume. I have better sound quality on other headphones I own but these are the coolest and most stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods Max: Comfortable and Clear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Max for a few months and I really enjoy them. The sound is clear and detailed, and the bass hits without overpowering the mids or highs. The build feels solid and comfortable for long listening sessions, and the noise cancellation actually makes a noticeable difference in busy environments. I also like how easy they are to connect with my devices and switch between them. Overall, they make listening to music or podcasts more immersive and enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Pricey for a Reason

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my new favorite headphones! They are so comfortable and I love the sound quality on them. Also, the noise cancelation is just on a whole other level. Wearing them on a flight was perfect for drowning out the engine and the crying babies. Also I used the headphones for an entire 6-hour flight plus the ride to the airport for what must have been about a 9-hour total and still had 75% battery left by the time I landed. Major W! The major downside is of course the steep price tag, but I think it was well worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Apple Airpod Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones!! I use them all the time. The noise cancellation in pretty good, you can still hear things that are super loud, but if it's not really loud then it's canceled out. They're super comfy, and fit perfectly on my head. They last a while without being charged too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been about three months since purchasing these amazing headphones. PROS. I have been loving the battery life and of course the sound quality especially with Apple Music. They also connect to my Samsung smart tv and my Asus gaming laptop with the same quality sound. CONS. The ear cushions start to smell like sweat if you workout or go running they should have made them sweat resistant for the price they lacked on that but still very comfortable on your ears

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Just do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these AirPod Max headphones for my first flight ever because they promised to be noise canceling and have up to 20 hours of listening. My flight was 13 hours long and these headphones lasted the WHOLE way!! I also can’t hear anything with them they are truly noise canceling, they’re amazing!! I have the silver ones and they’re so flexible to decorate anyway you want. I definitely recommend these headphones, they’re so comfortable and my favorite by far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Solid Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the pink headphones were out of stock, my girlfriend really enjoys these headphones & being able to customize them with various cases. They are a little heavy, but the noise cancellation feature is incredible when you need to focus. The battery life is fairly long for an Apple device, and the sound quality cannot be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Once you get over the price... 5 stars all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most noticeable thing (besides the price tag), is the build quality. After taking off my Sony XM4s and putting these on, the build quality is excellent. They feel premium and they are comfortable (once you find the right spot on your head). The lack of an included cable was only frustrating for me because I use a Windows desktop for work and wanted to plug them in. Easy to just buy the cable. For anyone looking for true wireless, the lack of a cable is irrelevant. Sound quality is on par with Sony’s. I’m not an audiophile, but for me there’s a noticeable difference in the mids. Sounds less “muddy.” The Digital Crown is perfect, wasn’t sure what to expect but it’s easy and convenient, don’t have to hope you’re touching invisible touch buttons. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great and fit great too! the transparency mode works super well they don’t fall off my head and while i’m in the gym they don’t cause any discomfort

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nothing Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was put off by the price. However, within an hour of putting these on my head, I didn’t want to ever take them off. I’m pretty sure if I leave them on in the shower it won’t be covered by AppleCare. The sound is epic. They’re pretty comfortable on my giant noggin and elephant ears. Unlike those I’ve had previously the Apple specific features like directional sound are pretty dadgum cool. The noise canceling works better than any I’ve ever encountered, and I’ve tested dozens of noise canceling headsets over the years. The ease of use is right up there against all Apple products with crown is easy to adjust for volume and command, and the other button can be conveniently assigned all in all I really don’t wanna take these off and still I must go take a shower. Wish me luck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Sound quality

    Rated 4 out of 5 stars

    Great design and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and even better sound. I mainly purchased these for the noise cancellation but I was surprised how good the sound is. Battery life is over 20 hours. Only reason I didn’t give it 5 star is because the case is useless and doesn’t offer any protection. You cannot turn off the headphones, they go into sleep mode only when they go inside the case. These should be in the $300-400 range. Overall the design and build quality is top notch and sound quality is superb!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Sound quality

    Rated 5 out of 5 stars

    The AirPods Max Are Worth Every Cent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to be honest, I was definitely hesitant about purchasing these headphones but, a couple weeks into using these bad boys, I am absolutely in love. The quality is great, the noise control is on point, the bass is amazing, and the design is so fleek and simple! Not heavy either! These headphones also have a very lengthy battery life. You can use them all day and still have a generous amount of battery. If you are bent on buying these, DO IT. Every piece of audio will be an extraordinary experience!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max Headphones 5 stars!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max headphones are absolutely incredible! From the moment you unbox them, you can tell that Apple has paid attention to every detail. We couldn’t be more satisfied, the sound is phenomenal and the comfort is unmatched! And thank you to Best Buy for a seamless pickup!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    In loveeee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so good, worth the money. They are so loud and the noise cancellation on them are unreal. They are very comfortable in comparison to the two beats that i have. My beats bother my piercings but my maxes don’t. I also think the battery life is very good because i could go like two days without charging them. I will say my beats have a longer battery life because i could go longer without charging them. But overall i loveeeee my airpod max

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Best headphones i've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a lot of headphones over the years, even the top end sony, and these are by the best overall headphones I've owned. The sound quality is amazing, the fit is amazing, and they look incredibly sleek. Apple actually surprised me with these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Buying through the app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Max through the Best Buy app, and it was such a smooth and convenient experience! The app made browsing and selecting my preferred color and warranty options incredibly easy. I was impressed by how fast the checkout process was—just a few taps, and my order was ready for pickup at my local store within hours. When I arrived, the curbside pickup process was seamless. I simply checked in through the app, and within minutes, a friendly associate brought my order right to me. No waiting in lines or dealing with crowds! The AirPods Max themselves exceeded my expectations with their premium sound quality, incredible noise cancellation, and sleek design. Overall, Best Buy made the entire process—from ordering to pickup—fast, efficient, and hassle-free. I’ll definitely be using the app again for future purchases! Highly recommend this service for anyone looking for a quick and easy shopping experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Sound

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these in the store and immediately became obsessed with them. $499 can be a tought pill to swallow but I did it and they are so amazing. They are completely comfortable, yes a bit heavy but does not bother me. The noise cancellation is great and the sound is amazing. I use tgem with my phone, my pc and my MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    solid headphones :3

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was nervous after seeing mixed reviews but i decided to bite the bullet and buy them. no regrets here at all. the battery life is solid, the sound is amazing & noise cancellation is my ultimate favorite. theyre not too heavy but extremely sturdy. they charge super quick, and are extremely comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Sound quality

    Rated 5 out of 5 stars

    AirPod Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color and how sleek the device looks. Great sound quality and battery life.

    I would recommend this to a friend
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