Customer Ratings & Reviews

LOVE THESE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

So high quality! The price is a little high but I would say that I love them!

My kid is obsessed! She even goes to the bathroom with it, not sure if she showers with ten on her head but I believe she will do it is if they are waterproof!

Amazing quality, sound, ease of use, but it is not worth the asking price, get it on sale, probably the best headphones I had

Love them. The sound is amazing. They are a little pricey but don’t let that stop you from getting them.

Great sound and noise canceling is amazing!! Highly recommended.

They are a little bit bulky, but the sound quality and noise cancellation are well worth it.

as always, apple is an excelent quality product, but expensive. I´mhappy with the quality sound

Great quality of sound love Apple product. Love that it still has a lightning port

The quality of sound is great. A little confusing connecting to multiple Apple products.

It’s very nice but quite heavy.. so if you wanna spend money then go ahead! Esthetically it’s very nice to look at!

The Apple AirPods Max are the best sounding consumer headphones, but they are not the best overall headphones. The average person would love the sound, but they’re not perfect balanced/audiophile headphones. They got several great features, but are missing some, especially for non-Apple products. As an iPhone and iPad user who loves music/sound and does some light traveling, I really like the AirPods Max, but I don’t love them, yet. They are still just too expensive. Their value is not worth their current MSRP. I have returned this item, but will re-buy them again once their price meets their actual value.

Good product , high quality product and the attention in the store was perfect !

The best sound from over ear headphones I have ever heard.

Love them! High quality and sound! Just beautiful and amazing!

I bought two of these as gifts via open box from BB, and I did not realize that the “Excellent” but not “Excellent - Certified” most likely means that they will be tied to someone else’s AppleID. I had to connect to both in order to confirm that they were tied to another AppleID, thus giving my location to two people I do not know. Indeed, they were, which was unfortunate, as I would have just bought new ones instead of Open Box, which made for a disappointing gift m. Though a Total Tech Member, BB wasn’t all that helpful in getting new ones ordered. As for the headphones, they will work even if tied to another AppleID, and they are amazing. The noise cancelling function was the best I’ve ever heard. Glad I ordered new ones that will be tied to my own Apple ID.

Good headphones. The noise canceling is like a 4/5 but I have to use transparent when wearing for a while because it starts to hurt my ears sometimes.

Great sound amazing build quality terrible price tag very easy to use and set up best noise cancellation and transparency out of all my headphones which is pretty much all of them

If want superior noise canceling with great sound this product is for you highly recommended

Great service from best buy employees. Ordered the product to be picked up. Since then the headphones have been a purchase i never regretted.